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Hong Kong, HK
Sheraton Hong Kong Tung Chung Hotel
9 Yi Tung Road, Tung Chung, Lantau Island
5 stars · Guest score 9.8/10
About this hotel
Rooftop Grill Restaurant and Outdoor Swimming Pool Experience exquisite dining with panoramic views at our rooftop grill restaurant and unwind by the outdoor swimming pool, offering a perfect blend of relaxation and luxury. Luxurious Accommodation and Amenities Indulge in 5-star comfort with air-conditioned rooms equipped with modern amenities. Enjoy a buffet or à la carte breakfast, relax in the lounge area for afternoon tea, and stay active in our large gym with sea views. Convenient Shuttle Service and Family-Friendly Facilities Benefit from our free shuttle service to the airport and MTR station, along with a kids' club, concierge service, and a sauna for ultimate relaxation. Book now for a memorable stay at Sheraton Hong Kong Tung Chung Hotel.
Facilities
- Parking
- Swimming pool
- Valet parking
- Outdoor pool
All 92 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Garden
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Sauna
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- Lockers
- Toilet with grab rails
- Indoor play area
- Kid-friendly buffet
- Lower bathroom sink
- Higher level toilet
- Kids' club
- Emergency cord in bathroom
- Shuttle service (free)
- Airport shuttle (free)
- Outdoor furniture
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Fitness/spa locker rooms
- Visual aids: Braille
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness10.0
Well looked after by staff, maintaining a clean environment.
- Service10.0
Friendly and helpful staff, although some inconsistencies noted.
- Location10.0
Great location near the train station and shopping mall.
- Room Quality9.5
Rooms are clean and comfortable, but small for families.
- Amenities10.0
Amenities are good, but some services like the spa were non-functional.
- Value for Money9.5
Some aspects feel overpriced for the level of service provided.
- Food and Beverage9.5
Breakfast choices are minimal and expensive for families.
- Overall Experience10.0
Enjoyable stay, despite a few issues regarding service and value.
Guest reviews
Staff took extra time to prepare and decorate my room, BD cake, free drinks for my birthday stay, we enjoyed our stay v. Much
Staff took extra time to prepare and decorate my room, BD cake, free drinks for my birthday stay, we enjoyed our stay v. Much
Bar music could be loud at nite
The proximity to the airport
The proximity to the airport
Nothing
The sea view room has a really nice view, plus the high ceiling room adds to the comfortable experience
The sea view room has a really nice view, plus the high ceiling room adds to the comfortable experience
Actually, there is almost none. If I have to be picky, at this level of hotel, when the reservation is for four people, the accommodation supplies inside should all be for four people. Of course, this was immediately rectified after we raised it with the front desk, so it's not a big issue