Location and Vibe
Situated on 1 St. George’s Mall in Cape Town’s CBD, the hotel’s central setting puts St George’s Cathedral, the Cape Town International Convention Centre, and easy access to local attractions within reach.
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Cape Town, ZA
Fountains Hotel by Neighbourgood
1 St Georges Mall
4 stars
About this hotel
Central Location and Stunning Views The Fountains Hotel, located next to St George’s Mall, offers a prime spot in Cape Town’s central business district with breathtaking views of Table Mountain, Thibault Square, the harbour, or the city from its rooms. Deluxe Amenities and Culinary Delights Enjoy 24-hour room service, an outdoor pool, air-conditioned rooms with coffee-and-tea facilities, satellite TVs, and minibars. Indulge in a delicious breakfast selection featuring international and South African dishes at the buffet restaurant with an adjacent terrace offering local wines. Convenience and Accessibility Benefit from the hotel’s tourism center for maps and guides, and explore nearby attractions like St George’s Cathedral and the Cape Town International Convention Centre just a short walk away. Book now to experience luxury and convenience at Fountains Hotel.
Highlights
Service and Comfort
Guests note friendly staff and convenient options like 24-hour room service and a front desk, with rooms featuring coffee/tea facilities, safes, and air conditioning.
Distinctive Amenities and Dining
Enjoy a pool and on-site dining with a buffet breakfast offering international and South African dishes, plus terraced seating with local wines.
Facilities
- Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Heated pool
All 69 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Tour desk
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Currency exchange
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Toilet with grab rails
- Lower bathroom sink
- Higher level toilet
- Outdoor furniture
- Wine/champagne
- Fruits
- Shallow end
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 11:00 AM
Accessibility
35.71 accessibility score
- Cane accessible
- Elderly accessible
- Electric wheelchair accessible
- Wheelchair accessible
- Wheelchair and scooter accessible
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.1
Several reviews noted issues with room cleanliness, which affected overall satisfaction.
- Service7.6
Mixed reviews, with some highlighting helpfulness; however, there were reports of poor management.
- Location8.6
Multiple reviews praised the hotel's central location and proximity to attractions.
- Room Quality5.6
Some rooms were described in poor condition; one review mentioned receiving a lower grade room.
- Amenities6.6
Average amenities; specific mentions of poor internet and missing room features.
- Value for Money6.1
Concerns around room availability and quality versus booking expectations led to dissatisfaction.
- Food and Beverage7.1
Breakfast received positive feedback, but other meal options were deemed average.
- Overall Experience6.1
The experience was marred by multiple issues, particularly regarding room management and cleanliness.