Tokyu Stay Shinjuku Eastside

About this hotel

City Views and Convenience Experience the bustling city of Tokyo from the comfort of your room at Tokyu Stay Shinjuku Eastside. Located just 500 meters from the Samurai Museum, enjoy stunning views of the city skyline. With easy access to the city centre and nearby attractions like Inari Kio Shrine, your stay here will be both convenient and memorable. Modern Amenities Each unit at this 3-star hotel is thoughtfully equipped with modern amenities to enhance your stay. From a fridge and microwave to a flat-screen TV and air conditioning, we ensure your comfort is our top priority. Relax in your room with a hot shower, provided slippers, and enjoy the convenience of a kettle and desk. Nearby Attractions Immerse yourself in the local culture with popular points of interest just a stone's throw away. Visit Koizumi Yakumo Memorial Park, Okubo Baptist Church, and Korea Museum for a taste of Tokyo's rich history and vibrant community. Book your stay at Tokyu Stay Shinjuku Eastside now and make the most of your Tokyo adventure!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Room service
• Heating
• Family rooms
• Lift / Elevator
• Luggage storage
• Fax/photocopying
• Soundproof rooms
• Facilities for disabled guests
• Ironing service
• Wheelchair accessible
• Vending machine - drinks
• Toilet with grab rails
• Kid-friendly buffet
• Staff adhere to local safety protocols
• Fire extinguishers
• Invoice provided
• Smoke alarms
• CCTV in common areas
• 24-hour security
• Security alarm
• Key card access

Check-in & checkout

Check-in

03:00 PM – 12:00 AM

Check-out

11:00 AM

What's nearby

• Shibuya Crossing3.3 km
• Senso-ji (Asakusa)6.5 km
• Kabukicho0.2 km
• Shinjuku Gyoen National Garden0.7 km
• Shinjuku Station0.9 km
• Tokyo Metropolitan Government Building1.1 km
• Meiji Jingu (Meiji Shrine)2.5 km
• Tokyo Skytree8.0 km
• Haneda Airport (Tokyo International Airport)20 km
• Golden Gai0.2 km

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.1

  Some reviews mentioned cleanliness issues such as hair and mildew smell, affecting overall sentiment.

• Service9.3

  Many reviews praised the friendly and helpful staff, enhancing the overall experience.

• Location9.5

  The location received high accolades for being close to attractions and transport.

• Room Quality8.6

  Rooms generally well-received but some noted issues like a small blanket.

• Amenities8.8

  Amenities such as washer/dryer and good facilities highlighted positively.

• Value for Money8.7

  Value was considered good by most, though some felt the cost was slightly high for certain aspects.

• Food and Beverage7.8

  Negative comments about food quality impacted this rating.

• Overall Experience8.9

  Overall, guests expressed satisfaction despite minor issues.

Guest reviews

Perfect hub for exploring Tokyo! We stayed in one of the rooms with the kitchenette and it was so spacious for Tokyo!

Perfect hub for exploring Tokyo! We stayed in one of the rooms with the kitchenette and it was so spacious for Tokyo!

Avoid this hotel, especially if you are traveling with a child. The rooms are extremely small, yet the hotel allows bookings for families and charges an additional rate for a child without providing a crib, child-friendly facilities, or even sufficient space in the room for one. Putting two adults and a child in a room with only a double bed is unreasonable. What is particularly unacceptable is that they disclose important limitations only **after** you make a non-refundable booking. They emailed afterward to say that they could not provide a crib and could not clean the room daily. During our eight-night stay, housekeeping cleaned the room only once. Had this information been provided before booking, I would have chosen another hotel immediately. The coffee service is also bizarre. The coffee machine is switched off at midnight and does not reopen until 7:00 a.m. This makes no sense for an airport/traveler-oriented hotel, where guests may arrive late, leave early, work overnight, or simply need coffee before an early departure. The staff were rude and unhelpful, which made an already disappointing stay worse. There are better options nearby, including BPSK next door and other neighboring hotels. Do not book here if you need adequate space, reliable housekeeping, a crib for a child, basic hospitality, or transparent information before paying for a non-refundable reservation. Especially for travelers from the U.S. or Canada, this may feel like a major drop in expected hotel standards.

Avoid this hotel, especially if you are traveling with a child. The rooms are extremely small, yet the hotel allows bookings for families and charges an additional rate for a child without providing a crib, child-friendly facilities, or even sufficient space in the room for one. Putting two adults and a child in a room with only a double bed is unreasonable. What is particularly unacceptable is that they disclose important limitations only **after** you make a non-refundable booking. They emailed afterward to say that they could not provide a crib and could not clean the room daily. During our eight-night stay, housekeeping cleaned the room only once. Had this information been provided before booking, I would have chosen another hotel immediately. The coffee service is also bizarre. The coffee machine is switched off at midnight and does not reopen until 7:00 a.m. This makes no sense for an airport/traveler-oriented hotel, where guests may arrive late, leave early, work overnight, or simply need coffee before an early departure. The staff were rude and unhelpful, which made an already disappointing stay worse. There are better options nearby, including BPSK next door and other neighboring hotels. Do not book here if you need adequate space, reliable housekeeping, a crib for a child, basic hospitality, or transparent information before paying for a non-refundable reservation. Especially for travelers from the U.S. or Canada, this may feel like a major drop in expected hotel standards.

Avoid this hotel, especially if you are traveling with a child. The rooms are extremely small, yet the hotel allows bookings for families and charges an additional rate for a child without providing a crib, child-friendly facilities, or even sufficient space in the room for one. Putting two adults and a child in a room with only a double bed is unreasonable. What is particularly unacceptable is that they disclose important limitations only **after** you make a non-refundable booking. They emailed afterward to say that they could not provide a crib and could not clean the room daily. During our eight-night stay, housekeeping cleaned the room only once. Had this information been provided before booking, I would have chosen another hotel immediately. The coffee service is also bizarre. The coffee machine is switched off at midnight and does not reopen until 7:00 a.m. This makes no sense for an airport/traveler-oriented hotel, where guests may arrive late, leave early, work overnight, or simply need coffee before an early departure. The staff were rude and unhelpful, which made an already disappointing stay worse. There are better options nearby, including BPSK next door and other neighboring hotels. Do not book here if you need adequate space, reliable housekeeping, a crib for a child, basic hospitality, or transparent information before paying for a non-refundable reservation. Especially for travelers from the U.S. or Canada, this may feel like a major drop in expected hotel standards.

Everything you need in a clean compact space

Everything you need in a clean compact space

The hotel was very clean, central and the washing machine in the room made our stay even more convenient!

The hotel was very clean, central and the washing machine in the room made our stay even more convenient!