New York, US

TownePlace Suites by Marriott New York Manhattan/Chelsea

140 West 28th Street

3 stars · Guest score 8.3/10

About this hotel

Prime Location in the Heart of New York City Located just steps away from iconic landmarks like Madison Square Garden and the Flatiron Building, TownePlace Suites by Marriott New York Manhattan/Chelsea offers 4-star luxury in the bustling city of New York. Modern Amenities for Comfort and Convenience Enjoy air-conditioned rooms equipped with top-notch facilities including a coffee machine, fridge, and flat-screen TV. Stay connected with free WiFi throughout the property and make use of the fitness centre to stay active during your stay. Proximity to Major Attractions With Bryant Park, The High Line, and New York Public Library just a short distance away, this hotel is the perfect choice for travelers looking to explore the best of New York City. Book your stay at TownePlace Suites by Marriott New York Manhattan/Chelsea for an unforgettable experience in the Big Apple!

Highlights

Prime City Location

Situated near Madison Square Garden, the Flatiron Building, Bryant Park, and The High Line, enjoy easy access to New York City's iconic sights.

Comfortable Guest Experience

Enjoy air-conditioned rooms with modern amenities, free WiFi, and a fitness centre to ensure a comfortable and connected stay.

Modern Amenities & Convenience

Relax in rooms equipped with a coffee machine, fridge, and flat-screen TV, designed for your convenience and comfort.

Facilities

  • Parking
  • Private parking
All 31 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Heating
  • Pets allowed
  • Lift / Elevator
  • Safety deposit box
  • Facilities for disabled guests
  • Non-smoking throughout
  • Daily housekeeping
  • Wheelchair accessible
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Visual aids: Braille
  • Auditory guidance
  • Staff adhere to local safety protocols
  • Fire extinguishers
  • First aid kit available
  • Smoke alarms
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Security alarm

Check-in & checkout

Check-in
04:00 PM
Check-out
11:00 AM

What's nearby

  • Empire State Building0.5 km
  • Times Square1.1 km
  • Statue of Liberty (Liberty Island)7.5 km
  • Flatiron Building0.5 km
  • The High Line0.8 km
  • Hudson Yards / The Edge0.9 km
  • LaGuardia Airport (LGA)12 km
  • Pennsylvania Station (Penn Station)0.6 km
  • Chelsea Market1.2 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.2

    Generally clean with minor issues raised in reviews.

  • Service8.9

    Staff was friendly and helpful, making positive impressions despite some service outages during breakfast.

  • Location9.2

    Excellent location with easy access to subways and nearby attractions.

  • Room Quality7.7

    Rooms were noted as small, which impacted overall perception.

  • Amenities8.5

    Good amenities like free coffee and extended breakfast hours but limited selection at times.

  • Value for Money7.8

    Perceived as slightly expensive for the room size and amenities offered.

  • Food and Beverage7.7

    Breakfast experience described as chaotic with limited options.

  • Overall Experience8.5

    Overall stay was enjoyable with multiple positives noted despite certain drawbacks.

Guest reviews

Location, cleanliness, good service, very complete.

Location, cleanliness, good service, very complete.

Mara Carolina · 9/10

Very clean hotel.

Very clean hotel.

Sometimes you have to wait longer for the elevator.

Norbert Engel · 9/10

The location and the room.

The location and the room.

Damian · 9/10

Good location, central in Manhattan and right next to a subway station.

Good location, central in Manhattan and right next to a subway station.

Very expensive and mediocre breakfast.

Ken · 7/10

Perfect cleanliness excellent service.

Perfect cleanliness excellent service.

None.

David · 9/10

The room we had had a view of Tower one. Kitchenette in the room. There were many plant shops on the street and also on the street. Location was perfect, close to Penn Station.

The room we had had a view of Tower one. Kitchenette in the room. There were many plant shops on the street and also on the street. Location was perfect, close to Penn Station.

Room was small, you couldn't lay your suitcase open anywhere normally. There was a breakfast buffet but for us, it was mediocre unless you like savory and salad for breakfast. High price, expected more.

Conny · 8/10

The location was amazing - so convenient for subway and walking distance to most of the places we visited. Being in the flower market was a huge bonus too! Beautiful!

The location was amazing - so convenient for subway and walking distance to most of the places we visited. Being in the flower market was a huge bonus too! Beautiful!

As with lots of NYC hotels, there was very little storage - overall though for the time you are in the room, it didn’t matter - I would stay here again!

Mandy · 10/10
Jennifer · 7/10