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Auckland, NZ

Marsden Viaduct

21 Viaduct Harbour Ave

4 stars · Guest score 8/10

About this hotel

Luxurious Accommodation Experience comfort and style at Marsden Viaduct Hotel, offering air-conditioned rooms with modern amenities and stunning sea views. Convenient Location Located near popular attractions such as The Civic and Viaduct Harbour, our hotel is the perfect choice for exploring Auckland's vibrant city center. Exceptional Service Our multilingual staff are dedicated to ensuring your stay is memorable, providing concierge services and a range of languages spoken at the reception. Book now to indulge in a delightful stay at Marsden Viaduct Hotel, where luxury meets convenience in the heart of Auckland.

Highlights

Nearby Attractions & Vibe

Nestled in Auckland’s vibrant city center near The Civic and Viaduct Harbour, Marsden Viaduct Hotel puts you steps from iconic sights and lively harbour views.

Service & Comfort

Multilingual staff and concierge services aim to make your stay seamless, with attention to guest comfort across spacious rooms.

Distinctive Amenities & Dining

Enjoy well-equipped rooms with coffee/tea facilities and in-room dining options, plus a kitchenette in select suites for flexible stays.

Facilities

Secured parking
Parking

All 72 facilities

Shopping on site
Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Internet access
Housekeeping on request
Wine release events
Reception hall
Health or beauty spa nearby
Beach club nearby (surcharge)
Beach toys
Vegetarian menu options available
Bulk dispenser for toiletries
Accessible shuttle
No accessible shuttle
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
Facilities for disabled guests
Ironing service
Massage services
Non-smoking throughout
Private check-in/check-out
Shuttle service (additional charge)
Concierge service
Wheelchair accessible
Allergy-free room
Public transport tickets
Outdoor furniture
Coffee Shop on site
Spa/wellness center services
Beauty Services
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Key card access
Mobile app for room service

Check-in & checkout

Check-in: 02:00 PM – 12:00 AM
Check-out: 10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness5.7
Numerous issues mentioned regarding cleanliness, including dirty room and hair in the bed.
Service8.7
Some mentions of unhelpful staff regarding room issues and air conditioning.
Location10.0
Positive mentions about central location and good views.
Room Quality7.7
Mixed feelings about room quality; issues with blinds and incorrect room assignment.
Amenities5.7
Lack of amenities such as pool, fitness center, and operational bathtub mentioned.
Value for Money8.7
Some guests felt the experience did not justify the costs due to multiple issues.
Food and Beverage8.7
No food and beverage related issues or positives mentioned, assumed standard.
Overall Experience8.7
Mixed reviews overall with some highlights and significant complaints.