Almaty, KZ

Holiday Inn Express - Almaty by IHG

Bld. 597/5, Seifullin Avenue

3 stars · Guest score 8.3/10

About this hotel

Convenient Location Located in Almaty, just 1.5 km from Almaty Central Stadium, Holiday Inn Express - Almaty, an IHG Hotel offers easy access to key attractions like Kasteev State Museum of Arts and Kazakhstan Independence Monument. Modern Amenities This 3-star hotel boasts a range of modern amenities including air conditioning, flat-screen TVs, and free WiFi. Guests can also enjoy the convenience of a 24-hour front desk, business centre, and a shared lounge. Dining and Entertainment Indulge in delicious meals at the on-site restaurant and unwind with a drink at the hotel bar. For those seeking entertainment outside the hotel, Central State Museum of the Republic of Kazakhstan is just 1.7 km away. Ready to experience comfort and convenience in Almaty? Book your stay at Holiday Inn Express - Almaty today!

Highlights

Prime Location

Situated in Almaty, just 1.5 km from Almaty Central Stadium, with easy access to key attractions like the Kasteev State Museum of Arts.

Guest-Centered Service

Enjoy modern comforts with air conditioning, flat-screen TVs, free WiFi, and 24-hour front desk service for a seamless stay.

Dining & Entertainment

Savor meals at the on-site restaurant and unwind at the hotel bar, with nearby attractions like the Central State Museum just 1.7 km away.

Facilities

  • Parking
  • Free Parking
  • Private parking
  • Accessible parking
  • Street parking
All 60 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Non-smoking throughout
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Concierge service
  • Wheelchair accessible
  • Snack bar
  • Toilet with grab rails
  • Lower bathroom sink
  • Emergency cord in bathroom
  • Wine/champagne
  • Fruits
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.9

    Multiple reviews explicitly praise cleanliness (Turkish: 'Temizliği', Russian: 'чисто', Korean: '깔끔하게 정돈'). A few maintenance-related issues (bathroom floor water) noted but overall impressions are positive.

  • Service8.6

    Service is frequently praised — attentive staff, specific thanks to a manager, friendly personnel in many reviews. Some isolated negatives: slow staff or absentee staff and a complaint about being charged for early access and no water offered.

  • Location9.2

    Location is repeatedly mentioned as a strong positive (multiple 'konumu', 'Good location' comments). Generally regarded as a clear strength of the property.

  • Room Quality7.5

    Mixed to negative mentions: some rooms described as narrow, windowless or poorly ventilated, AC/temperature problems, reports of a tired property and a bathroom leak. Cleanliness is good but physical room quality and comfort have notable issues.

  • Amenities8.1

    Basic amenities are present and appreciated by several guests (Korean review notes adequate amenities), but there are complaints about lack of in-room fridge, WiFi not working for business needs, and limited/dated facilities.

  • Value for Money8.4

    Several guests highlight good value ('Great facility for the price', '가성비 괜찮았던'), though a few feel services or breakfast could be better for the price and point out extra charges at check-in.

  • Food and Beverage7.4

    Food/breakfast sentiment is mixed but leans negative: multiple comments call breakfast weak or terrible ('Colazione terribile', 'завтрак слабый'), while some others praise tasty breakfasts — overall slightly below average.

  • Overall Experience8.3

    General guest sentiment is positive with frequent praise for staff, cleanliness and location; isolated operational issues (room size, AC, breakfast, WiFi) prevent a higher overall rating. This aligns with the target overall score.