Almaty, KZ

Swissôtel Wellness Resort Alatau Almaty

Tausamaly 50A

5 stars · Guest score 9.1/10

About this hotel

Luxurious Accommodation : Experience 5-star comfort at Swissôtel Wellness Resort Alatau Almaty with air-conditioned rooms, flat-screen TVs, and private bathrooms. Enjoy a relaxing stay with room service and a shared lounge. Wellness and Leisure : Indulge in the hotel's indoor pool, hammam, sauna, and hot tub. Unwind in the garden or enjoy a refreshing continental breakfast. The fitness centre and bar provide additional leisure options. Convenience and Location : Benefit from free private parking, a 24-hour front desk, and proximity to top attractions like First President of Kazakhstan Park and Dolphin Entertainment Centre. With a business centre, snack bar, and Almaty International Airport nearby, Swissôtel Wellness Resort Alatau Almaty ensures a convenient and memorable stay. Book your stay now at Swissôtel Wellness Resort Alatau Almaty for an unforgettable experience!

Highlights

Prime Location

Close to First President of Kazakhstan Park and Dolphin Entertainment Centre, offering easy access to top attractions in Almaty.

Exceptional Comfort

Enjoy 5-star accommodation with personalized room service, a shared lounge, and a welcoming atmosphere for a relaxing stay.

Wellness & Leisure

Unwind with indoor pools, hammam, sauna, hot tub, and a fitness centre, complemented by a garden and continental breakfast.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Outdoor pool - seasonal
  • Indoor pool
  • Pool bar
All 108 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Golf course
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Tennis court
  • Hot tub/Jacuzzi
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Hammam
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • ATM/cash machine on site
  • Lockers
  • Water sport facilities on site
  • Toilet with grab rails
  • Indoor play area
  • Kid-friendly buffet
  • Lower bathroom sink
  • Higher level toilet
  • Kids' club
  • Emergency cord in bathroom
  • Outdoor furniture
  • Picnic area
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Spa/wellness center services
  • Steam room
  • Beauty Services
  • Fitness/spa locker rooms
  • Yoga classes
  • Tennis equipment
  • Strollers
  • Fitness classes
  • Personal trainer
  • Auditory guidance
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.1

    Clean and well-maintained premises, with focus on cleanliness evident in reviews.

  • Service9.6

    Exceptional service highlighted, with staff being attentive and accommodating.

  • Location9.1

    Beautiful natural surroundings and convenient location mentioned positively.

  • Room Quality9.1

    Spacious rooms with good amenities as per guest feedback.

  • Amenities8.9

    Good amenities including spa and pools, though some minor issues noted.

  • Value for Money9.1

    Perceived as high value relative to the level of service and comfort provided.

  • Food and Beverage8.6

    Food quality praised, though one review noted additional costs for breakfast.

  • Overall Experience9.2

    Overall a very positive experience with high likelihood of return visits.