Prime Cape Town Location
Situated in the heart of Cape Town, close to popular attractions and vibrant neighborhoods for an authentic city experience.
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Cape Town, ZA
The Rockefeller Hotel by NEWMARK
12 Christiaan Barnard St
4 stars · Guest score 8.5/10
About this hotel
Luxurious Accommodation in the Heart of Cape Town Modern Amenities : The Rockefeller Hotel by NEWMARK offers air-conditioned rooms with a fitness centre, free WiFi, and a bar for guests to unwind. Convenience at Your Fingertips : With room service, concierge assistance, and currency exchange, guests are well taken care of during their stay. Relaxation and Leisure : Enjoy a 4-star experience with an indoor pool and multilingual staff available 24/7 to cater to your needs. Experience the epitome of comfort and convenience at The Rockefeller Hotel by NEWMARK. Book now for an unforgettable stay in Cape Town!
Highlights
Exceptional Guest Service
Enjoy personalized assistance with 24/7 multilingual staff, room service, and concierge support for a seamless stay.
Luxurious Amenities
Relax in air-conditioned rooms, take a dip in the indoor pool, and unwind at the hotel bar with modern comforts at your fingertips.
Facilities
- Parking
- Swimming pool
- Private parking
- Accessible parking
- Parking garage
- Indoor pool
- Rooftop pool
All 83 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Room service
- Business center
- Heating
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- Toilet with grab rails
- Kid-friendly buffet
- Lower bathroom sink
- Higher level toilet
- Wine/champagne
- Coffee Shop on site
- Shallow end
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Live music/performance
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.4
Multiple reviews mention spotless, very clean and neat rooms; frequent room cleaning noted.
- Service9.2
Staff and front desk are repeatedly praised as friendly and helpful, though a few reports cite an unhelpful reception interaction and slow service at the bar.
- Location8.6
Generally described as a great location with stunning views; some guests noted it may require Ubers and is not always walking-distance to attractions.
- Room Quality8.3
Rooms are described as comfortable, well-equipped and often spacious, with excellent views for many; a few guests found rooms small or claustrophobic.
- Amenities7.6
Gym is praised and rooms well equipped, but guests reported issues with elevators (only one serviceable), slow bar service and parking being offsite/extra.
- Value for Money7.2
Several complaints about hidden/extra charges (parking, breakfast booking price discrepancies) making perceived value lower for some guests.
- Food and Beverage7.8
Breakfast receives mixed feedback — from 'excellent' to concerns about freshness and booking/price issues; room service and bar service had occasional failures/slowdowns.
- Overall Experience9.9
Most reviews describe an excellent or amazing stay with great staff, views and cleanliness; a minority of operational issues did not outweigh positive experiences for many guests.
Guest reviews
Excellent services, location, staff always available!
Excellent services, location, staff always available!
Very enjoyable
Very enjoyable
The room was big and clean but it was not comfortable or cozy.
I really did not like the location, there is nothing in the surroundings and you can't move freely in the area, especially as a solo traveler.
The staff were amazing as always; The rooms were clean and comfortable
The staff were amazing as always; The rooms were clean and comfortable
The construction that was going on next door made getting in and out a challenge.
Comfortable clean bed and bathroom
Comfortable clean bed and bathroom
None