Nearby Attractions & Vibe
Situated in Foreshore, The Rockefeller Hotel puts you in a bustling Cape Town hub with easy access to iconic views and city energy.
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Cape Town, ZA
The Rockefeller Hotel by NEWMARK
12 Christiaan Barnard St
4 stars · Guest score 8.5/10
About this hotel
Luxurious Accommodation in the Heart of Cape Town Modern Amenities : The Rockefeller Hotel by NEWMARK offers air-conditioned rooms with a fitness centre, free WiFi, and a bar for guests to unwind. Convenience at Your Fingertips : With room service, concierge assistance, and currency exchange, guests are well taken care of during their stay. Relaxation and Leisure : Enjoy a 4-star experience with an indoor pool and multilingual staff available 24/7 to cater to your needs. Experience the epitome of comfort and convenience at The Rockefeller Hotel by NEWMARK. Book now for an unforgettable stay in Cape Town!
Highlights
Service & Comfort
Staff are praised for friendliness and attentiveness, with daily housekeeping and concierge support enhancing your stay.
Amenities & Dining
Indoor pool and fitness center complement per-room comforts; room service and a bar offer convenient dining and relaxation options.
Facilities
- Parking
- Swimming pool
- Private parking
- Accessible parking
- Parking garage
- Indoor pool
- Rooftop pool
All 83 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Room service
- Business center
- Heating
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Packed lunches
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- Toilet with grab rails
- Kid-friendly buffet
- Lower bathroom sink
- Higher level toilet
- Wine/champagne
- Coffee Shop on site
- Shallow end
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Live music/performance
- Happy hour
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.4
Multiple reviews mention spotless, very clean and neat rooms; frequent room cleaning noted.
- Service9.2
Staff and front desk are repeatedly praised as friendly and helpful, though a few reports cite an unhelpful reception interaction and slow service at the bar.
- Location8.6
Generally described as a great location with stunning views; some guests noted it may require Ubers and is not always walking-distance to attractions.
- Room Quality8.3
Rooms are described as comfortable, well-equipped and often spacious, with excellent views for many; a few guests found rooms small or claustrophobic.
- Amenities7.6
Gym is praised and rooms well equipped, but guests reported issues with elevators (only one serviceable), slow bar service and parking being offsite/extra.
- Value for Money7.2
Several complaints about hidden/extra charges (parking, breakfast booking price discrepancies) making perceived value lower for some guests.
- Food and Beverage7.8
Breakfast receives mixed feedback — from 'excellent' to concerns about freshness and booking/price issues; room service and bar service had occasional failures/slowdowns.
- Overall Experience9.9
Most reviews describe an excellent or amazing stay with great staff, views and cleanliness; a minority of operational issues did not outweigh positive experiences for many guests.
Guest reviews
Rooms we re OK for a bed, food was awful, and common areas had what appeared to be sex workers loitering at the bar at night.....OK for a one-night stay passing through where you look for a bed, but avoid for tourism, I suspect.
Rooms we re OK for a bed, food was awful, and common areas had what appeared to be sex workers loitering at the bar at night.....OK for a one-night stay passing through where you look for a bed, but avoid for tourism, I suspect.
Food, common areas
Convenient
Convenient
The food for breakfast same thing for 5 days that’s not good
The hotel is very central ,and the staffs were friendly
The hotel is very central ,and the staffs were friendly
Very clean environment,
No easy parking
O hotel é excelente, apesar de ficar ao que parece uma zona empresarial, fica perto de carro ou uber dos pontos principais de Cape Town. O quarto é bem silencioso, mesmo estando em frente a uma avenida movimentada. O staff é bem simpático e pronto para tirar qualquer dúvida ou te ajudar em qualquer coisa. Quero deixar um comentário especial para a staff Rene que nos atendeu tão bem no café no saguão de entrada, todo dia quando chegávamos de um passeio ela estava ali para nos oferecer uma pipoca e conversar um pouco sobre como foi o dia.
O hotel é excelente, apesar de ficar ao que parece uma zona empresarial, fica perto de carro ou uber dos pontos principais de Cape Town. O quarto é bem silencioso, mesmo estando em frente a uma avenida movimentada. O staff é bem simpático e pronto para tirar qualquer dúvida ou te ajudar em qualquer coisa. Quero deixar um comentário especial para a staff Rene que nos atendeu tão bem no café no saguão de entrada, todo dia quando chegávamos de um passeio ela estava ali para nos oferecer uma pipoca e conversar um pouco sobre como foi o dia.
O café da manhã é bom, mas acho que pode melhorar. Ficamos lá 4 dias então acabou que parecia sempre o mesmo café da manhã, nada mudava de um dia para o outro. Mas tem o básico que funciona.