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Tulum, MX
Alito Tulum Hotel
Carr.Tulum-Punta Allen KM 0.47
4 stars · Guest score 7.8/10
About this hotel
Luxurious Accommodation with Tropical Charm Outdoor Swimming Pool and Garden Oasis Escape to paradise at Alito Hotel Tulum Formerly La Diosa Tulum, where you can unwind by the sparkling outdoor swimming pool or stroll through the lush garden oasis. Delectable Dining Options and Free WiFi Savor a delightful à la carte or American breakfast at our on-site restaurant. Stay connected with complimentary WiFi in the air-conditioned rooms, each equipped with modern amenities for your comfort. Convenient Services and Prime Location Enjoy free private parking and airport transfers during your stay. Explore nearby attractions like Paraíso Beach and Tulum Archeological Site, all just a short distance away. Book now to experience the perfect blend of luxury and nature at Alito Hotel Tulum Formerly La Diosa Tulum.
Facilities
- Self parking (surcharge)
- Pool sun loungers
- Offsite parking discounted rates available
- Pool waterfall
- Exercise/lap pool
- Parking
- Swimming pool
All 74 facilities
- Television in common areas
- Express check-in
- Free wired internet
- Snack bar/deli
- Scuba diving on site
- Snorkeling on site
- Airport transportation - pickup (surcharge)
- Airport transportation - drop-off (surcharge)
- Beach umbrellas
- Beach yoga on site
- Private beach nearby
- Internet access
- Housekeeping on request
- Wine release events
- Japanese garden
- Fishing nearby
- Swimming nearby
- Beach club nearby (surcharge)
- Bicycle-friendly property
- Beach toys
- Vegetarian menu options available
- Accessible shuttle
- No accessible shuttle
- Accessible train station shuttle
- No accessible train station shuttle
- Non-smoking rooms
- Air conditioning
- Restaurant
- Terrace
- Family rooms
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Tour desk
- Car hire
- Massage services
- Private check-in/check-out
- Concierge service
- Outdoor furniture
- Coffee Shop on site
- Shallow end
- Staff adhere to local safety protocols
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Happy hour
- Cooking class
Check-in & checkout
- Check-in
- 03:00 PM – 10:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.7
Several reviews mentioned issues with cleanliness, including mold in the shower and inadequate room cleaning.
- Service8.7
Overall friendly and helpful staff, though some issues with responsiveness were noted.
- Location9.2
Described as beautiful and perfectly located near the beach.
- Room Quality7.2
Negative sentiments reported about the standard room's condition, with complaints about furnishings and lack of maintenance.
- Amenities7.7
Facilities were mentioned positively, but some amenities like the WiFi were lacking.
- Value for Money7.1
Several mentions of overpriced items, particularly drinks, leading to dissatisfaction with overall value.
- Food and Beverage7.7
Food and breakfast were positively noted, but concerns about pricing were raised.
- Overall Experience8.2
Guests enjoyed their time overall, despite various complaints.