Nearby Attractions
Located just 5 km from Kenyatta International Conference Centre, enjoy easy access to Nairobi's vibrant cityscape and popular sights.
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Nairobi, KE
Hays Suites Hotel
Wood Ave
2 stars · Guest score 8.1/10
About this hotel
City Views Terrace Enjoy stunning city views from the terrace at Hays Suites Hotel, located just 5 km from Kenyatta International Conference Centre. The perfect spot to relax and take in the vibrant cityscape. Diverse Dining Options Indulge in a culinary journey at our on-site restaurant offering African, British, and Ethiopian cuisine. Special dietary requests are catered to with vegetarian, dairy-free, and halal options available. Comfortable Rooms with Modern Amenities Experience comfort in every corner with rooms featuring a seating area, flat-screen TV, safety deposit box, and a private bathroom with premium toiletries. Our 2-star hotel also provides free WiFi, room service, and a 24-hour front desk for your convenience. Book your stay at Hays Suites Hotel now for a memorable experience in Nairobi!
Highlights
Guest Comfort
Relax in comfortable rooms with modern amenities, including flat-screen TVs, free WiFi, and 24-hour front desk service.
Dining & Amenities
Savor diverse cuisines at our on-site restaurant and unwind on the city views terrace for a memorable stay.
Facilities
- Parking
- Free Parking
All 58 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Pets allowed
- Lift / Elevator
- Airport shuttle
- Soundproof rooms
- Ironing service
- Meeting/banquet facilities
- Breakfast in the room
- Non-smoking throughout
- Daily housekeeping
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Special diet menus - on request
- Grocery deliveries
- Kid meals
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.9
Generally clean as mentioned multiple times, though some complaints regarding water temperature.
- Service8.4
Friendly staff mentioned but had some concerns regarding reception handling.
- Location8.9
Highlighted as a great location with easy access to amenities.
- Room Quality7.9
Rooms are spacious and clean, but some issues with temperature and noise.
- Amenities7.4
Limited breakfast options and some missing amenities like TV channels.
- Value for Money8.4
Good value for the pricing with overall satisfaction.
- Food and Beverage7.4
Breakfast is good but limited with some issues raised about timing.
- Overall Experience8.4
Positive experiences generally, despite a few complaints.
Guest reviews
Room size. Location, a place in Nairobi where you can walk to eat or to the supermarket.
Room size. Location, a place in Nairobi where you can walk to eat or to the supermarket.
Very nice and helpful staff. Very big and comfortable rooms and bed with superb hot water running!! Perfect choice to get some rest after a few days of game drives :)
Very nice and helpful staff. Very big and comfortable rooms and bed with superb hot water running!! Perfect choice to get some rest after a few days of game drives :)
Very good location. Nice service. Clean. Safe. Wonderful shower with hot water. The area is such that a white person can go outside and walk to the store. A spacious room.
Very good location. Nice service. Clean. Safe. Wonderful shower with hot water. The area is such that a white person can go outside and walk to the store. A spacious room.
I had breakfast included. The way tourists are fed in this part of Africa leaves much to be desired. I ordered the same thing for two days. Then something else, but also for two days in a row. Each time I received a different meal size... Once I left hungry because the portion was smaller than before (once I got it on two plates, and the second time on one). It would be better to have a buffet so that everything is clear about what you can eat and how much to serve.
They did not make my room
Staff, breakfast, and the area.
Staff, breakfast, and the area.
Cleaning could be better, especially under the furniture