Nearby Attractions & Vibe
Located 1.5 km from Gautrain Sandton Station, with easy access to Sandton City Mall and Parkview Golf Club for a convenient Johannesburg experience.
1 / 120
Johannesburg, ZA
@Sandton Hotel
5 Benmore Rd
Independent hotel · Guest score 8.6/10
About this hotel
Luxurious Accommodation @Sandton Hotel offers a luxurious stay with air-conditioned rooms, flat-screen TVs, and comfortable bedding. Enjoy the convenience of room service and free WiFi during your stay. Relaxing Amenities Unwind by the outdoor swimming pool or take a stroll through the hotel's garden. Indulge in a delicious meal at the on-site restaurant or sip on a refreshing drink at the bar. Convenient Location Located just 1.5 km from Gautrain Sandton Station, @Sandton Hotel provides easy access to nearby attractions such as Sandton City Mall and Parkview Golf Club. Don't miss the chance to explore Johannesburg from this prime location. Book now for a luxurious and convenient stay at @Sandton Hotel.
Highlights
Service & Comfort
Guest notes highlight clean, comfortable rooms and strong location, with room service and WiFi enhancing the stay, though service vibes vary.
Amenities & Dining
On-site restaurant and bar complement modern rooms with coffee/tea makers, minibars, and flat-screen TVs in a stylish setting.
Facilities
- Parking
- Swimming pool
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Pool with view
- Pool bar
All 84 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Garden
- Lift / Elevator
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Bar
- Fax/photocopying
- Golf course
- Soundproof rooms
- Meeting/banquet facilities
- Car hire
- Sauna
- Massage services
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Private check-in/check-out
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Minimarket on site
- Allergy-free room
- Kid meals
- Snack bar
- ATM/cash machine on site
- Electric vehicle charging station
- Public transport tickets
- Kid-friendly buffet
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Shallow end
- Beauty Services
- Fitness classes
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Mobile app for room service
Check-in & checkout
- Check-in
- 12:00 AM – 12:00 AM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.6
Consistently praised in multiple reviews as 'very clean', 'super clean' and 'immaculate standard', indicating excellent housekeeping and room cleanliness.
- Service6.8
Mixed-to-negative: several detailed complaints about incorrect room service orders, slow/unfriendly staff, poor check-in welcome and inconsistent service; some positive mentions of very helpful staff in isolated instances.
- Location9.6
Frequently called 'perfect' for purpose and repeatedly noted as a key positive — strong, consistent praise for the hotel's location.
- Room Quality9.3
Rooms described as clean, comfortable, spacious with excellent room size and good views; one notable maintenance issue (no hot water in first room) slightly reduces a strong overall room quality impression.
- Amenities8.9
Generally positive (security in car park praised, modern hotel), with minor negatives such as basic/ plastic cutlery in-room and a dress-code communication lapse — overall good amenities with small issues.
- Value for Money7.4
Perceived as becoming expensive by some guests ('very expensive now'), though others feel the hotel is modern and well run; value is seen as weaker compared with other strong attributes.
- Food and Beverage7.6
Mixed but below top marks: multiple complaints about incorrect or incomplete room service orders, inconsistent breakfast delivery and an incident of foreign object in food; offset by some very good lunches and occasional excellent breakfasts.
- Overall Experience9.6
Overall sentiment trends positive — many guests call their stays 'brilliant', 'the best', and say they'd stay again; however, notable service failures temper an otherwise very strong guest experience.