New York, US

Hard Rock Hotel New York - Partner of ALL Accor

159 W 48th St

4 stars · Guest score 8.7/10

About this hotel

Immerse yourself in the vibrant essence of the city at Hard Rock Hotel New York. Our award-winning design by Jeffrey Beers International and legendary memorabilia pay homage to New York's iconic music scene. From Sessions Restaurant & Bar, where the open plan, light-filled space represents the soundtrack of the city, to the breathtaking views and masterfully crafted cocktails at RT60 Rooftop Bar & Lounge, each moment promises an unforgettable experience.

Highlights

Nearby Attractions & Vibe

Steps from Times Square, MoMA, Fifth Avenue, Rockefeller Center and Central Park — immerse yourself in the city’s iconic pulse.

Service & Comfort

Guest-focused staff and impeccably clean rooms create a welcoming, comfortable stay in the heart of Manhattan.

Distinctive Amenities & Dining

Memorabilia-rich spaces, RT60 Rooftop Bar & Lounge, and Sessions Restaurant & Bar offer signature experiences.

Facilities

  • Valet parking
  • Parking garage
  • Pet bowls
All 68 facilities
  • Breakfast available (surcharge)
  • Free WiFi
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Family rooms
  • Pets allowed
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Meeting/banquet facilities
  • Breakfast in the room
  • Non-smoking throughout
  • Daily housekeeping
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Allergy-free room
  • Kid meals
  • Toilet with grab rails
  • Lower bathroom sink
  • Higher level toilet
  • Emergency cord in bathroom
  • Nightclub/DJ
  • Outdoor furniture
  • Wine/champagne
  • Fruits
  • Visual aids: Braille
  • Auditory guidance
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Live music/performance
  • Happy hour
  • Restaurant - ala carte

Check-in & checkout

Check-in
03:00 PM
Check-out
11:00 AM

House rules

Pets

Pets are allowed. Charges may be applicable.

PAID

Children and extra bed policy

Children of any age are allowed. An extra bed for children 0+ years costs 85 USD per stay. A cot for children up to 2 years is free of charge.

Age restriction

Guests must be at least 18 years old to check in.

Parking

Valet parking is available.

Internet

WiFi is available and is free of charge.

Smoking

Non-smoking throughout.

Accessibility

The property has a lift (elevator).

Accessibility

The property is wheelchair accessible.

General

24-hour front desk.

General

Express check-in/check-out is available.

What's nearby

  • Times Square0.2 km
  • Central Park (southern edge)0.9 km
  • Empire State Building1.2 km
  • Statue of Liberty (Liberty Island)6.8 km
  • Museum of Modern Art (MoMA)0.5 km
  • Fifth Avenue (shopping corridor)0.5 km
  • Rockefeller Center / Top of the Rock0.6 km
  • 9/11 Memorial & Museum6.0 km
  • John F. Kennedy International Airport (JFK)21 km
  • Penn Station1.0 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.4

    Consistently praised across reviews — rooms described as very clean, 'impecável' and kept immaculate throughout stays.

  • Service9.3

    Many guests call staff friendly and helpful, though there are several reports of delayed check-in, inconsistent information and a notable refund/management failure.

  • Location9.6

    Repeatedly noted as excellent and extremely close to Times Square and major points; a few comments mention busy or somewhat dirty surroundings.

  • Room Quality8.4

    Beds frequently described as very comfortable, but rooms are often small/tight and multiple guests report significant noise and poor soundproofing.

  • Amenities8.9

    Positive mentions of in-room coffee machine and daily bottled water; amenities generally good though bar service received criticism.

  • Value for Money8.0

    Mixed impressions: good location and comfort for many, but complaints about surroundings not matching expected luxury and issues with a held guarantee reduce perceived value.

  • Food and Beverage8.0

    Breakfast is recommended by guests, but bar/customer service at the bar is reported as lacking.

  • Overall Experience8.0

    Many guests report a very positive stay (clean, comfortable, great location), while a subset experienced serious service and noise problems that lowered their overall impression.