Cancún, MX

Cancun Plaza - Best Beach

km 19.5 Blvd. Kukulcan Zona Hotelera

4 stars · Guest score 8.2/10

About this hotel

Luxurious Beachfront Accommodation Cancun Plaza - Best Beach offers a stunning beachfront experience just steps away from Playa Punta Nizuc. Enjoy the infinity pool, open-air bath, and free WiFi while taking in the beautiful garden views from your patio. Family-Friendly Amenities With family rooms and facilities for disabled guests, our aparthotel caters to everyone. The units are equipped with modern amenities including air conditioning, flat-screen TVs, and fully equipped kitchens. Enjoy sea or pool views from your private terrace or balcony. Dining and Entertainment Indulge in delicious meals at our on-site restaurant offering a variety of dining options. Join us for dinner, brunch, cocktails, or high tea. Explore nearby attractions with sightseeing tours or unwind in the garden while the kids play with outdoor equipment. Book now for an unforgettable beach getaway at Cancun Plaza - Best Beach.

Highlights

Prime Beach Location

Situated just steps from Playa Punta Nizuc, enjoy easy access to beautiful beaches and local attractions in the Cancún area.

Comfort & Service

Experience modern amenities and attentive service, including family-friendly facilities and fully equipped kitchens for a relaxing stay.

Unique Amenities & Dining

Relax in the infinity pool, open-air bath, and unwind with on-site dining options, including dinner, brunch, and cocktails.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Outdoor pool
  • Accessible parking
  • Pool with view
  • Pool bar
  • Infinity pool
All 79 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Tour desk
  • Golf course
  • Facilities for disabled guests
  • Ironing service
  • Massage services
  • Spa/wellness center
  • Babysitting/child services
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Beachfront
  • Minimarket on site
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • Kids' outdoor play equipment
  • Water park
  • ATM/cash machine on site
  • Private beach area
  • Open-air bath
  • Public Bath
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Picnic area
  • Wine/champagne
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Shallow end
  • Beach
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • 24-hour security
  • Delivered food - securely covered
  • Happy hour

Check-in & checkout

Check-in
03:00 PM – 11:30 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.4

    Some reviews highlighted the hotel as old and in need of renovations.

  • Service8.9

    Several reviews praised the staff and their friendliness.

  • Location8.9

    The hotel’s location was frequently described as excellent and close to attractions.

  • Room Quality7.9

    Many reviews mentioned remodeled rooms, though some concerns were noted about noise.

  • Amenities7.9

    Guests enjoyed the pool and restaurant amenities.

  • Value for Money7.9

    Some reviews indicated slight pricing concerns but overall felt worth it.

  • Food and Beverage8.4

    The restaurant received positive feedback for its food quality.

  • Overall Experience8.4

    Overall experiences were largely positive with a few criticisms.

Guest reviews

The location was fantastic — close to the beach and very convenient. The rooms had a beautiful ocean view, and the air conditioning and dehumidifiers worked really well, keeping everything cool and comfortable throughout our stay.

The location was fantastic — close to the beach and very convenient. The rooms had a beautiful ocean view, and the air conditioning and dehumidifiers worked really well, keeping everything cool and comfortable throughout our stay.

Otabek · 8/10

The staff were very friendly and welcoming. The swimming pool was excellent and located right by the beach. One of the most special experiences was being able to watch the turtles coming out of the sea to lay their eggs on the sand. The apartment was good and comfortable. We stayed for two separate nights, before our flights to Mexico City and later before our flight back to Europe. The air conditioning worked very well, which was very important in August. There was a basic kitchen, a small fridge, comfortable beds, a safe, and access to the room using a code. The towels were very good and soft. There is also parking available for guests with a car. The balcony was small but comfortable, with a lovely view of the pool and the sea. In August, it was also pleasant enough to have dinner on the balcony.

The staff were very friendly and welcoming. The swimming pool was excellent and located right by the beach. One of the most special experiences was being able to watch the turtles coming out of the sea to lay their eggs on the sand. The apartment was good and comfortable. We stayed for two separate nights, before our flights to Mexico City and later before our flight back to Europe. The air conditioning worked very well, which was very important in August. There was a basic kitchen, a small fridge, comfortable beds, a safe, and access to the room using a code. The towels were very good and soft. There is also parking available for guests with a car. The balcony was small but comfortable, with a lovely view of the pool and the sea. In August, it was also pleasant enough to have dinner on the balcony.

It was disappointing that in August we were not allowed to stay at the swimming pool after 9 p.m., as that was the closing time. After reading many negative reviews about the restaurant, we decided not to risk eating there. In fact, we rarely saw guests having dinner at the restaurant, and it was almost always empty. Food was probably our biggest difficulty. On two different days, we tried to order food delivery — once for dinner and once for lunch — but no one accepted our orders. We eventually gave up after waiting for a long time because the hotel is quite far from most restaurants. In the end, we had to manage with the OXXO store, which is only about a 3-minute walk away. Some guests used public transport from the avenue and went to the restaurant areas. The bathroom had been renovated, but unfortunately the work was not done properly. Water would leak out of the bathroom and flow all the way to the entrance hall. We had to use the pool towels to stop and dry the water; otherwise, it felt like we were going to end up swimming in our own room!

TATY · 8/10
Mónica · 10/10

I loved that it was right at the beach and the restaurant was very convenient.

I loved that it was right at the beach and the restaurant was very convenient.

Murielle · 7/10

Rude staff, after asking for help with the luggage they replied that "it is not included in their services".

Rude staff, after asking for help with the luggage they replied that "it is not included in their services".

The manners of the staff, especially a lady at the activities desk.

Carlotta · 3/10
Oscar · 2/10
Fernando · 6/10

Everything very nice, the girls very friendly

Everything very nice, the girls very friendly

Karen · 10/10