Tulum, MX

Motto By Hilton Tulum

Avenida Coba Sur entre Calle S/N

4 stars

About this hotel

Luxurious Accommodation Motto By Hilton Tulum, located in Tulum just 2.1 km from South Tulum Beach, offers a luxurious stay with modern amenities. Each room features air conditioning, a flat-screen TV, and a private bathroom with free toiletries. Some rooms even boast stunning pool views and a patio for relaxation. Top-Notch Facilities Guests can enjoy a range of facilities including an outdoor swimming pool, fitness centre, and a garden. The hotel also provides free private parking, a 24-hour front desk, a restaurant, and a bar for ultimate convenience and relaxation. Convenient Location Situated near Tulum's top attractions, such as the Tulum Archeological Site and Tulum Bus Station, and just 78 km from Cozumel International Airport, Motto By Hilton Tulum offers a prime location for exploring the area. Book your stay at Motto By Hilton Tulum for an unforgettable experience!

Highlights

Prime Location Near Attractions

Located just 2.1 km from South Tulum Beach and close to the Tulum Archeological Site, the hotel offers easy access to top sights and local culture.

Comfort and Service Excellence

Enjoy modern amenities, a 24-hour front desk, and a welcoming atmosphere designed for a relaxing and memorable stay.

Distinctive Amenities and Dining

Relax by the outdoor pool, stay active at the fitness centre, and indulge at the on-site restaurant and bar.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Pool with view
  • Pool bar
  • Infinity pool
  • Rooftop pool
  • Pet bowls
  • Pet basket
All 87 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Terrace
  • Pets allowed
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Packed lunches
  • Spa/wellness center
  • Barber/beauty shop
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Board games/puzzles
  • Minimarket on site
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Allergy-free room
  • Kid meals
  • Snack bar
  • Electric vehicle charging station
  • Toilet with grab rails
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Sun umbrellas
  • Coffee Shop on site
  • Fitness/spa locker rooms
  • Yoga classes
  • Fitness classes
  • Personal trainer
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Physical distancing in dining areas
  • CCTV outside property
  • CCTV in common areas
  • Access to health care professionals
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Breakfast takeaway containers
  • Key card access
  • Broadcast Live sport events
  • Temporary art galleries
  • Happy hour

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.1

    The hotel was beautiful and clean.

  • Service8.8

    Staff was very friendly and provided great service.

  • Location8.6

    Well located in a quiet area.

  • Room Quality7.5

    Rooms were small and had some issues, like no smart TV.

  • Amenities8.1

    Great gym and pool facilities.

  • Value for Money8.0

    Good value for the amenities offered.

  • Food and Beverage7.6

    Breakfast was plentiful but there were limitations.

  • Overall Experience8.2

    Overall a good stay with some room for improvement.

Guest reviews

The staff are extremely helpful and well-intentioned. The food is delicious, though the breakfast isn't filling. It is reasonably priced considering the quality.

The staff are extremely helpful and well-intentioned. The food is delicious, though the breakfast isn't filling. It is reasonably priced considering the quality.

"Sustainability" is just an excuse to cut costs. There is no water in the rooms; you have to get it from the dispenser in the lobby. If the goal were truly environmental protection, they would use glass bottles. The rooms are tiny, and the air conditioner is positioned so that it blows directly onto you while you sleep. There is very little space to hang clothes, and nowhere to hang a towel in the shower. There are protrusions on the bottom of the swimming pool that can scratch swimmers' feet. Don't be fooled by the "Hilton" name; the room is essentially just four walls and a ceiling. Some rooms face another wall—be sure to ask about this specifically when booking. The complimentary breakfast is pointless; it doesn't even fill you up. For example an additional quarter-slice of avocado costs an extra 40 pesos.

Kıvanç · 3/10

Too small rooms, there re no water to drink in rooms.

Kayhan · 5/10
Gabriele · 8/10
Joseph · 8/10

Very nice room, small but functional. Well-furnished. Lovely rooftop with pool, gym, and bar. Very cozy breakfast room. Available and monitored parking, great location for area attractions.

Very nice room, small but functional. Well-furnished. Lovely rooftop with pool, gym, and bar. Very cozy breakfast room. Available and monitored parking, great location for area attractions.

Breakfast served very slowly and many things are at an additional cost, the first morning the pancakes arrived burnt.

alberto · 9/10

Decent value for money

Decent value for money

Small room without proper air circulation. Bad location. Very slow service for breakfast. Small bed attached to the wall (not hygienic)

Claudio · 6/10
lidia · 6/10
Cante · 10/10