Otter Basement

About this hotel

Outdoor Adventures Nearby This vacation home offers easy access to thrilling activities such as snowboarding, rock climbing, and ziplining. For nature enthusiasts, cross-country skiing, biking, and hiking trails are just a stone's throw away. Comfortable Accommodations Relax in this cozy vacation home equipped with a kitchenette for your convenience. Wind down in front of the flat-screen TV with cable channels or stay connected with complimentary Wi-Fi during your stay. Convenient Location Situated in Banff's Downtown District, the property is a short walk from key attractions like Banff Lake Louise Tourism Bureau and Banff National Park Information Centre. Make the most of your visit with easy access to the nearby Canadian Ski Museum West and Banff Centre for Arts and Creativity. Ready for an unforgettable stay? Book now for a memorable experience!

Highlights

Facilities

• Free self parking

Check-in & checkout

Check-in

05:00 PM – 12:00 AM

Check-out

12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

There is no front desk at this property. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.0

  Guests appreciated the overall cleanliness of the hotel, mentioning clean rooms as a positive aspect.

• Service7.9

  Service was commended by most guests, highlighting friendly staff and great communication with the owners.

• Location8.0

  The hotel's location near Downtown Banff and key landmarks was well-received by guests.

• Room Quality6.5

  Guests mentioned comfortable beds but had mixed feedback on room temperature and shower spaces.

• Amenities7.2

  Some guests felt the place was cozy, while others mentioned the issue with temperature and small shower spaces.

• Value for Money7.2

  Overall considered great value, especially for those traveling with a big family, despite minor issues with temperature and amenities.

• Food and Beverage7.3

  No specific comments related to food and beverage provided in the reviews.

• Overall Experience7.7

  Most guests had a positive overall experience at the hotel with minor issues related to room quality and amenities.

Guest reviews

It was an amazing place and very comfortable and beautiful and quite which I appreciated.

It was an amazing place and very comfortable and beautiful and quite which I appreciated.

Conveniently located 2 blocks away from Downtown Banff. Great deal for 3 bedrooms with 3 bathrooms. Great communication with the owners, they responded even if it was late at 12am. Space was clean. Shower spaces are a bit small. Had a bit of an issue with the temperature. The place was cozy and too warm for our tastes, we had to open the windows. Overall great value if you are traveling with a big family.

Conveniently located 2 blocks away from Downtown Banff. Great deal for 3 bedrooms with 3 bathrooms. Great communication with the owners, they responded even if it was late at 12am. Space was clean. Shower spaces are a bit small. Had a bit of an issue with the temperature. The place was cozy and too warm for our tastes, we had to open the windows. Overall great value if you are traveling with a big family.

Awesome location, can walk to downtown in 2min. Showers and toilets are a little tight for larger people but clean and nice to have 3 bathrooms. Fridges big enough to fit pizza boxes, cutlery, cups, everything else you need. Could use a coffee pot was my only complaint lol

Awesome location, can walk to downtown in 2min. Showers and toilets are a little tight for larger people but clean and nice to have 3 bathrooms. Fridges big enough to fit pizza boxes, cutlery, cups, everything else you need. Could use a coffee pot was my only complaint lol

Great spot for a group of people with the 3 rooms and 3 bathrooms

Great spot for a group of people with the 3 rooms and 3 bathrooms

Clean & good beds for holiday. Quick arrangement to fix tape water leakage & non-function lights.

Clean & good beds for holiday. Quick arrangement to fix tape water leakage & non-function lights.