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Hanoi, VN

MAY DE VILLE Crown Hotel

21 Luong Ngoc Quyen, Hoan Kiem

5 stars · Guest score 9.6/10

About this hotel

Luxurious Amenities May De Ville Premier Hotel & Spa in Hanoi offers a blend of luxury and comfort, featuring an outdoor pool, a terrace, and a restaurant. The rooms are elegantly furnished with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views from their balconies. Convenient Services Guests can enjoy 24-hour front desk assistance, airport transfers, and free WiFi throughout the property. The hotel also provides room service and daily breakfast options ranging from buffet to à la carte, ensuring a hassle-free stay for all visitors. Exploration Opportunities Located centrally, the hotel is surrounded by popular attractions like Hoan Kiem Lake and Thang Long Water Puppet Theater. Guests can also engage in cycling activities and conveniently rent bikes from the hotel to explore the vibrant city of Hanoi. Book your stay at May De Ville Premier Hotel & Spa for an unforgettable experience in the heart of Hanoi.

Highlights

Nearby Attractions & Vibe

Centrally located in Hanoi’s Old Quarter, the hotel places you near Hoan Kiem Lake and Thang Long Water Puppet Theater for easy exploration.

Service & Comfort

Renowned for friendly, attentive staff and convenient services like 24-hour front desk and airport transfers enhancing comfort during your stay.

Distinctive Amenities & Dining

Relax by the outdoor pool or enjoy in-room dining and a choice of breakfast options, with suites offering city views and premium furnishings.

Facilities

  • Swimming pool
  • Outdoor pool
  • Pool with view
  • Rooftop pool
  • Fence around pool
All 112 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Cycling
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Sauna
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Spa/wellness center
  • Currency exchange
  • Solarium
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Grocery deliveries
  • Kid meals
  • Snack bar
  • Public transport tickets
  • Kid-friendly buffet
  • Evening entertainment
  • Nightclub/DJ
  • Hot spring bath
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Picnic area
  • Wine/champagne
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Steam room
  • Beauty Services
  • Fitness/spa locker rooms
  • Strollers
  • Fitness classes
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Live music/performance
  • Themed dinner nights
  • Broadcast Live sport events
  • Temporary art galleries
  • Happy hour
  • Cooking class

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.2

    Some feedback regarding dampness in rooms, impacting perceived cleanliness.

  • Service10.0

    Staff was noted to be friendly and attentive, positively impacting experience.

  • Location10.0

    Great central location in the Old Quarter, near attractions.

  • Room Quality9.2

    Issues with dark, damp rooms noted, though overall comfortable.

  • Amenities9.7

    Rooftop bar and pool complimented, but some amenities had minor drawbacks.

  • Value for Money9.2

    Transaction charges on credit cards seen as a negative compared to other hotels.

  • Food and Beverage9.7

    Breakfast was praised, but limited info on other food options.

  • Overall Experience10.0

    Pleasant stay with friendly service and good location, despite some room issues.