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Chengdu, CN
Hilton Garden Inn Chengdu Kuanzhai Alley
No. 63 Xi'an S R, Jinniu District
3 stars · Guest score 9.6/10
About this hotel
Prime Location in Chengdu Located in the heart of Qingyang district, Hilton Garden Inn Chengdu Kuanzhai Alley offers easy access to major attractions like Wenshu Monastery, Chengdu International Exhibition Centre, and Tianfu Square. Comfortable Rooms with Modern Amenities Each room at our hotel is thoughtfully equipped with a desk, private bathroom, TV, air conditioning, and some even feature a terrace for a relaxing stay. Delicious Breakfast and Exceptional Service Start your day with a delightful buffet, continental, or Asian breakfast. Our bilingual staff is available 24/7 at the reception to ensure your needs are met promptly. Experience the best of Chengdu at Hilton Garden Inn Chengdu Kuanzhai Alley. Book your stay now for an unforgettable experience!
Facilities
- Parking
- Free Parking
- Private parking
- Parking garage
All 53 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Air conditioning
- Fitness center
- 24-hour front desk
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Safety deposit box
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Daily housekeeping
- Concierge service
- Electric vehicle charging station
- Emergency cord in bathroom
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Breakfast takeaway containers
- Key card access
- Aerobics
Check-in & checkout
- Check-in
- 03:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.7
Lack of privacy noted regarding bathroom.
- Service9.6
Staff are described as warm and welcoming.
- Location9.7
Convenient location for travel.
- Room Quality9.6
Room amenities mentioned positively.
- Amenities9.6
Amenities in the room are satisfactory.
- Value for Money10.0
Good value for money as implied by positive reviews.
- Food and Beverage9.6
Delicious breakfast highlighted.
- Overall Experience10.0
Very positive overall experience with intent to return.
Guest reviews
Неплохие завтраки, рядом рестораны и магазинчики с сувенирами.
Неплохие завтраки, рядом рестораны и магазинчики с сувенирами.
Неплохой отель по цене, но кровати полуторки, хотя в описании двуспальные, брали номер на 4 - х. Все время клали полотенца на двоих, приходилось каждый день напоминать, что нас четверо. Персонал не заинтересован помогать вообще. Уборка условная.
Comodidad, atención personal. Checking muy rápido
Comodidad, atención personal. Checking muy rápido
Pocas opciones de desayuno occidental. No hay opciones TV entretenimiento internacional. Wifi muy malo
1, They offer a wide and diverse variety of breakfast options! 2, The whole staff as a team was excellent. None of them gave me bad or unprofessional impressions. Great experience. 3, I got what I paid. 4, special decorations for my kid
1, They offer a wide and diverse variety of breakfast options! 2, The whole staff as a team was excellent. None of them gave me bad or unprofessional impressions. Great experience. 3, I got what I paid. 4, special decorations for my kid
Things could be improved: 1, The smart toilet was too loud. Not necessary a smart toilet. I would have had a brush to clean it up myself without having to wait for A Yi ( service) 2, Toiletries—such as towels—as well as a small step stool for the bathroom, should be prepared before check-in, based on the number and ages of the guests. Our kid is four years old and requires a small stool(was quickly given after my feedback) to stand on so they can wash their hands independently. Furthermore, since we were staying for a total of four nights, each of us needed a hook to hang our respective towels separately.
Расположение. Обслуживание. Наличие индивидуальной террасы. Наличие стиральных и сушильных машин.
Расположение. Обслуживание. Наличие индивидуальной террасы. Наличие стиральных и сушильных машин.
Friday receptionist Especially Ella Dong
Friday receptionist Especially Ella Dong