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Miami, US
The Elser Hotel Miami - An All-Suite Hotel
398 Northeast 5th Street
4 stars · Guest score 9.2/10
About this hotel
Luxurious Amenities and Services The Elser Hotel Miami offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and terrace. Guests can also enjoy the convenience of private parking, free WiFi, and a 24-hour front desk with concierge service. Elegant and Comfortable Rooms Each guest room at The Elser Hotel Miami is designed for comfort and style, featuring air conditioning, a flat-screen TV, safety deposit box, and a private bathroom with free toiletries. Certain rooms even boast city views and balconies, providing a touch of elegance to your stay. Diverse Dining Options Indulge in a culinary experience at the hotel's restaurant, offering a variety of American, Italian, and Mediterranean cuisine. Vegetarian, dairy-free, and halal options are also available upon request, catering to every guest's palate. Experience luxury, comfort, and exceptional service at The Elser Hotel Miami. Book now for an unforgettable stay in Miami.
Facilities
- Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Parking garage
- Pool with view
- Heated pool
- Pool bar
- Infinity pool
- Swimming pool toys
- Rooftop pool
- Pet bowls
- Pet basket
All 72 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Terrace
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Bar
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Hot tub/Jacuzzi
- Dry cleaning
- Babysitting/child services
- Non-smoking throughout
- Sun terrace
- Designated smoking area
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Kids' outdoor play equipment
- Electric vehicle charging station
- Outdoor furniture
- Sun loungers or beach chairs
- Picnic area
- Wine/champagne
- Sun umbrellas
- Fitness/spa locker rooms
- Yoga classes
- Fitness classes
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Smoke alarms
- Key access
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Security alarm
- Key card access
- Tour/class on local culture
- Live music/performance
- Happy hour
- Aerobics
Check-in & checkout
- Check-in
- 04:00 PM
- Check-out
- 11:00 AM
What's nearby
- South Beach (Miami Beach)4.0 km
- Kaseya Center (formerly American Airlines Arena)0.9 km
- Bayside Marketplace1.0 km
- Pérez Art Museum Miami (PAMM)1.6 km
- Philip and Patricia Frost Museum of Science1.7 km
- Wynwood Walls / Wynwood Arts District2.5 km
- Vizcaya Museum and Gardens7.0 km
- Government Center (Metrorail / Metromover)0.7 km
- Bayfront Park0.9 km
- Miami International Airport (MIA)9.0 km
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Cleanliness mentioned as good, with some minor issues due to busy environment.
- Service9.8
Overall service praised, particularly for staff members like Nicole and Russell.
- Location9.3
Location highlighted as convenient and central.
- Room Quality9.3
Rooms described as clean and well-equipped.
- Amenities9.3
Amenities such as the pool and gym were well received.
- Value for Money8.8
Good perceived value considering the quality of service and facilities.
- Food and Beverage9.3
Food quality praised with room service being highlighted.
- Overall Experience9.5
Overall experience deemed exceptional with intentions to return.
Guest reviews
This was my second visit to this property, and once again I had the opportunity to stay in an apartment — this time on both the 22nd and 38th floors, with a beautiful view of the bay. A big plus is the staff and their quick response to any issues. Upon entering the apartment, I noticed that the coffee machine was broken. After reporting the problem, a replacement coffee machine was brought to me within about an hour. This kind of customer service definitely deserves praise.
This was my second visit to this property, and once again I had the opportunity to stay in an apartment — this time on both the 22nd and 38th floors, with a beautiful view of the bay. A big plus is the staff and their quick response to any issues. Upon entering the apartment, I noticed that the coffee machine was broken. After reporting the problem, a replacement coffee machine was brought to me within about an hour. This kind of customer service definitely deserves praise.
As for the downsides, I feel that the property has the potential to offer its guests much more. First and foremost, more attention should be paid to the thoroughness of cleaning and the cleanliness of certain items in the apartments. In both apartments I stayed in, the sofas were noticeably stained. I understand that not all guests treat the furnishings in the same way, but given the high volume of guests at the hotel, the sofas should be deep-cleaned from time to time, for example with a professional upholstery cleaner. The cost of such equipment is relatively small considering the amount of traffic and the number of guests the property accommodates. Another issue is parking. The parking service offered by the hotel is, in my opinion, quite expensive. Just a few minutes' walk from the property, it is possible to find parking at a much more reasonable price. It would be worth considering a more competitive parking rate for hotel guests. Dear Director and Management, please pay more attention, especially to the cleanliness and condition of the apartments and their furnishings. With such a beautiful property, fantastic views, and responsive staff, improving these aspects could significantly increase guests' comfort and overall satisfaction. Overall, I had a positive experience, and the quick response of the staff shows that the hotel genuinely knows how to take care of its guests. I hope that on my next visit, the cleanliness standards will be just as good as the service.
Close to port
Close to port
Had to ask for bedding for the sofa.
Our stay was very nice! We'll definitely be back.
Our stay was very nice! We'll definitely be back.
I called prior to confirm the complimentary drinks since it was our anniversary surprise for my partner. And was told they give it upon arrival but when I went to pay the young lady stated they no longer offer that at the hotel.
Close to port
Close to port
Had to ask hotel for bedding for sofa bed