Madrid, ES

Hotel Mexico

Gobernador, 24

2 stars · Guest score 8.2/10

About this hotel

Prime Location near Museums Hotel Mexico is conveniently situated just 250 metres from Madrid’s Prado and Reina Sofía Museums, making it the perfect choice for art enthusiasts looking to explore these iconic cultural landmarks. Comfortable Rooms with Essential Amenities The rooms at Mexico Hotel are designed to provide a comfortable stay with features such as air conditioning, central heating, free Wi-Fi, and flat-screen TVs. Guests can also enjoy the convenience of a coin-operated safe, work desk, and private bathroom in each room. Convenient Facilities and Services From vending machines for quick snacks to a helpful 24-hour reception and luggage storage, Hotel Mexico ensures that guests have everything they need for a seamless stay. Additionally, the proximity to restaurants, bars, and key attractions like the Botanic Gardens and Retiro Park adds to the overall convenience and enjoyment of your visit. Experience the best of Madrid's art scene and hospitality at Hotel Mexico. Book your stay now for a memorable getaway.

Highlights

Location & Neighbourhood

Prime access to Madrid’s art scene, with Prado and Reina Sofía just 250 metres away, plus Botanic Gardens and Retiro Park nearby.

Experience & Comfort

Friendly, attentive staff and comfortable rooms with essential amenities like air conditioning, free Wi‑Fi, and private bathrooms.

Features & Dining

Practical facilities including 24-hour front desk, luggage storage, and convenient in-room essentials; accessible vending and nearby dining options.

Facilities

  • Parking
  • Private parking
  • Parking garage
All 49 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Heating
  • Lift / Elevator
  • Luggage storage
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Shared lounge/TV area
  • Concierge service
  • Vending machine - drinks
  • Vending machine - snacks
  • Adult only
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Key access
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Security alarm
  • Thermometers for guests provided by property

Check-in & checkout

Check-in
03:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.5

    Reported issues with cleanliness and personal experiences regarding leftover items, noting that it should be improved.

  • Service8.5

    General feedback suggests that service is good, though some reviews mentioned a lack of empathy.

  • Location9.0

    Highly praised for its location being close to major attractions.

  • Room Quality8.0

    Some positive aspects noted about room comfort, but issues with noise and room size were mentioned.

  • Amenities8.0

    Basic amenities are satisfactory; some small limitations noted.

  • Value for Money8.0

    Value is considered good for the price, with many reviews mentioning reasonable rates.

  • Food and Beverage8.5

    Standard quality for this hotel tier, as food options were generally not discussed.

  • Overall Experience8.0

    Overall positive experience with some concerns regarding specific issues.