Prime Location
Located in the heart of Amman, the hotel is close to landmarks like the Temple of Hercules and Rainbow Street, perfect for exploring the city.
1 / 81
Amman, JO
City Citadel Hotel,Amman
53 King Hussein Street Opposite of the central bank of Jordan
2 stars · Guest score 7.4/10
About this hotel
Convenient Location and Modern Amenities City Citadel Hotel, Amman, located in the heart of Amman, offers a comfortable stay with concierge services, free WiFi, and a terrace. The hotel features non-smoking rooms, a shared lounge, and a 24-hour front desk for your convenience. Cozy Rooms with City Views Each room at City Citadel Hotel is well-equipped with a seating area, TV with satellite channels, kitchenette, and a private bathroom. Some rooms offer balconies with stunning city views, providing a relaxing retreat after a day of exploring Amman. Explore Nearby Attractions With popular landmarks like the Temple of Hercules, Rainbow Street, and The Jordan Museum just a stone's throw away, City Citadel Hotel is the perfect base for your Amman adventures. Ready to experience comfort and convenience in Amman? Book your stay at City Citadel Hotel now!
Highlights
Guest Comfort
Enjoy well-equipped, cozy rooms with city views, satellite TV, and a private bathroom, complemented by 24-hour front desk service.
Modern Amenities
Benefit from free WiFi, a terrace, and non-smoking rooms, ensuring a comfortable and convenient stay in the city.
Facilities
- Parking
- Free Parking
- Valet parking
- Accessible parking
- Street parking
All 75 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Terrace
- Family rooms
- Pets allowed
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Dry cleaning
- Breakfast in the room
- Barber/beauty shop
- Currency exchange
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Minimarket on site
- Concierge service
- Grocery deliveries
- Kid meals
- ATM/cash machine on site
- Lockers
- Outdoor furniture
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Temporary art galleries
Check-in & checkout
- Check-in
- 12:00 PM – 12:00 AM
- Check-out
- 01:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness5.4
Multiple reviews mentioned poor cleanliness, including unclean bedsheets and foul odors.
- Service8.4
Most reviews praised the service, particularly noting helpful staff like Issam.
- Location8.4
Location was frequently noted as a positive feature, being central and convenient.
- Room Quality6.9
Mixed sentiments regarding room quality; some reports of mismatch with expectations and need for renovation.
- Amenities6.9
Lack of basic amenities like clean blankets, hot water, and television mentioned in reviews.
- Value for Money7.9
Average value perception based on location and service, though affected by cleanliness issues.
- Food and Beverage7.4
No specific mentions of food quality, registered as average based on breakfast experiences.
- Overall Experience7.8
Overall, guests had a mix of experiences with significant positives in location and service, offset by numerous complaints.
Guest reviews
Location, staff
Location, staff
Bathroom needs maintenance
near to the downtown and friendly staff
near to the downtown and friendly staff
the light in the room is a bit dim and I thought can pay by visa but unfortunately they need cash only (due to card reader machine problem)
I didn't like anything except the location, and in terms of safety, there is a police station next to the hotel
I didn't like anything except the location, and in terms of safety, there is a police station next to the hotel
Bad in terms of cleanliness, the rooms are not clean at all, no water in the rooms, no hotel services at all, the bathroom is not clean and bad, the door is not comfortable, no soundproofing in the rooms, even the reception area is crowded
Quiet and clean place, and the young people at the reception are friendly and respectful
Quiet and clean place, and the young people at the reception are friendly and respectful
The location close to downtown
The location close to downtown
Everything in the hotel is old or not clean, very noisy streets