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Innsbruck, AT

Hotel Charlotte

Philippine-Welser-Straße 88a

4 stars · Guest score 8.4/10

About this hotel

Family-Run Hotel Near Ambras Castle Gardens Comfortable Dining and Relaxing Terrace Guests at Hotel Charlotte can savor delicious meals in the cozy dining room or on the sunny terrace with breathtaking mountain views. The bar offers a variety of beverages and snacks for a perfect evening unwind. Heated Outdoor Pool and Convenient Location Enjoy a refreshing dip in the heated outdoor pool or bask in the sun on the spacious lawn during the warm season. Located near the A12 Motorway exit and with easy access to public transport, exploring Innsbruck is a breeze. Bright Rooms with Modern Amenities Each bright room at Hotel Charlotte features a private bathroom, cable TV, and most include a balcony. Free Wi-Fi in public areas and proximity to a large shopping center add to the convenience. Book now to experience a delightful stay at Hotel Charlotte!

Highlights

Convenient Location

Located near the A12 Motorway exit with easy access to public transport, making it simple to explore Innsbruck and visit nearby attractions.

Comfort & Service

Enjoy bright, modern rooms with private bathrooms, cable TV, and free Wi-Fi, complemented by friendly service in a family-run setting.

Dining & Amenities

Savor delicious meals in the cozy dining room or on the sunny terrace with mountain views, and relax by the heated outdoor pool during the warm season.

Facilities

Parking
Free Parking
Swimming pool
Private parking
Outdoor pool
Outdoor pool - seasonal

All 51 facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Terrace
Family rooms
Garden
Pets allowed
Hiking
Lift / Elevator
Laundry
Express check-in/check-out
Cycling
Safety deposit box
Bar
Ironing service
Dry cleaning
Skiing
Packed lunches
Ski storage
Sun terrace
Private check-in/check-out
Daily housekeeping
Snack bar
Open-air bath
Ski equipment hire on site
Outdoor furniture
Sun loungers or beach chairs
Sun umbrellas
Shallow end
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Delivered food - securely covered

Check-in & checkout

Check-in: 02:00 PM – 11:00 PM
Check-out: 10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.8
Alles netjes und schoon, generally positive sentiment on cleanliness.
Service8.8
Very friendly and helpful staff, positive sentiment regarding service.
Location9.3
Strategic location near tram, positive sentiment on location.
Room Quality7.8
Some concerns about room condition noted, but overall cleanliness is good.
Amenities7.8
Expectations for amenities were not fully met based on guest comments.
Value for Money7.2
Price not justifying the offered service as per some reviews.
Food and Beverage8.8
Breakfast was noted positively across multiple reviews.
Overall Experience8.8
General positive sentiment despite some areas for improvement.

Guest reviews

The beautiful spacious room
The beautiful spacious room
Nothing
Dorien · 9/10

Dominic · 9/10

Andre · 9/10

The hotel room
The hotel room
Staff seemed somewhat distant
Silvana · 7/10

We had a small room with a lovely balcony with a nice view. The bathroom turned out to be shared. We didn't expect that from a 4-star hotel but otherwise fine. Beds are very comfortable.
We had a small room with a lovely balcony with a nice view. The bathroom turned out to be shared. We didn't expect that from a 4-star hotel but otherwise fine. Beds are very comfortable.
The room was on the top floor without air conditioning. It was 35 degrees outside and definitely 40 inside. With a fan from the hotel and the door to the terrace open.
Esther · 7/10

Jozef · 10/10

Manouchehr · 3/10

Lovely hotel, friendly people. Nice pool and extensive breakfast
Lovely hotel, friendly people. Nice pool and extensive breakfast
Ines · 10/10