Convenient Location
Just 2 km from Almaty city centre, with major attractions like Almaty Towers and Botanical Garden nearby for easy exploration.
1 / 65
Almaty, KZ
Astana Hotel
Tole Bi Street 179a/22
Independent hotel · Guest score 6.1/10
About this hotel
Modern Comfort and Convenience Luxurious Accommodation : Experience modern style and comfort in our air-conditioned rooms equipped with essential amenities like TV, refrigerator, and private bathrooms. Delectable Dining Options : Indulge in European cuisine at our on-site restaurant, complemented by a wide selection of beverages at the bar. Convenient Location : Just 2 km from Almaty city centre, with major attractions like Almaty Towers and Botanical Garden a short drive away. Benefit from our 24-hour front desk and free Wi-Fi for a hassle-free stay. Book your stay at Astana Hotel now for a memorable experience in Almaty!
Highlights
Guest Comfort
Enjoy modern style, air-conditioned rooms, and 24-hour front desk service for a hassle-free stay.
Dining & Amenities
Savor European cuisine at our on-site restaurant and unwind with a wide selection of beverages at the bar.
Facilities
- Parking
- Free Parking
- Private parking
All 34 facilities
- WiFi available
- Free WiFi
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Lift / Elevator
- Laundry
- Fax/photocopying
- Ironing service
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Smoke alarms
- Shared stationery like menus, pens are removed
- Physical distancing in dining areas
- CCTV outside property
- CCTV in common areas
- Face masks for guests available
- 24-hour security
Check-in & checkout
- Check-in
- 12:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.4
Multiple complaints about dirty rooms and unkept areas.
- Service7.3
Friendly staff, though some were described as unfriendly.
- Location8.9
Super location with everything within walking distance.
- Room Quality4.8
Old and worn-out furniture with several issues reported.
- Amenities4.8
Missing basic amenities like a kettle and poor maintenance.
- Value for Money5.8
Overpriced for the quality and condition of the hotel.
- Food and Beverage6.9
Breakfast was decent but inconsistent.
- Overall Experience5.9
Mixed feelings, decent stay but many aspects disappointing.