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Cape Town, ZA

The City Club

368 Albert Road

Independent hotel · Guest score 5/10

About this hotel

Central Location in Cape Town Located just 3.6 km from CTICC, The City Club offers a convenient stay with easy access to major attractions like Robben Island Ferry and V&A Waterfront. Comfortable Accommodation With family rooms, a shared lounge, and a terrace, guests can relax and unwind. The hotel also offers room service, a concierge, and tour assistance for a hassle-free experience. Multilingual Staff and Personalized Service The friendly staff fluent in Afrikaans, German, and English are ready to assist with local tips and recommendations, ensuring a memorable stay. Experience the best of Cape Town at The City Club. Book now for an unforgettable stay!

Highlights

Central Cape Town Location

Situated just 3.6 km from CTICC, The City Club offers easy access to Robben Island Ferry, V&A Waterfront, and other major attractions.

Personalized Guest Service

Friendly, multilingual staff provide personalized assistance, local tips, and a relaxed atmosphere for a memorable stay.

Comfort and Convenience

Enjoy family rooms, a shared lounge, terrace, room service, and tour help to make your visit comfortable and hassle-free.

Facilities

Parking
Free Parking
Swimming pool
Private parking
Outdoor pool
Accessible parking
Pool bar
Plunge pool

All 38 facilities

WiFi available
Non-smoking rooms
24-hour front desk
Room service
Heating
Terrace
Luggage storage
Express check-in/check-out
Tour desk
Non-smoking throughout
Sun terrace
Designated smoking area
Concierge service
Grocery deliveries
Outdoor furniture
Sun loungers or beach chairs
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Contactless check-in/check-out
Key access
CCTV outside property
Process in place to check health of guests
24-hour security
Security alarm
Mobile app for room service

Check-in & checkout

Check-in: 03:00 PM – 12:00 AM
Check-out: 10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness3.0
Several reviews mentioned dirty bathrooms and unclean rooms.
Service6.0
Mixed reviews about staff friendliness and service, with some positive notes.
Location8.0
Multiple reviews praised the good location of the hotel.
Room Quality4.0
Inconsistent reviews; some found the rooms uncomfortable and small.
Amenities3.5
Reviews indicated inadequate amenities; missing kitchen and poor shower facilities.
Value for Money6.5
Some reviewers felt the stay was a decent value despite issues.
Food and Beverage4.5
No reviews specifically mention food and beverage; assumed standard.
Overall Experience4.5
Reviews provide a mixed bag, leading to an average overall experience.

Guest reviews

Aphelele · 7/10

Nothing
Nothing
The noise, rude staff
Moreblessing · 1/10

Fabuyi · 10/10

Bongani · 10/10

Moipone · 10/10

The staff's customer service is not good, the owners need to do something about her, the room is cold as hell, no air conditioner, not even a heater
The staff's customer service is not good, the owners need to do something about her, the room is cold as hell, no air conditioner, not even a heater
The receptionist's attitude toward customers
Mgushelo · 1/10

Mandlenkosi · 8/10

I didn't get a partial refund for the room downgrade
Green · 4/10