Hotel RJ Querétaro

About this hotel

Charming Hotel near Aqueduct with Free WiFi Elegant Rooms with Seating Area Discover a stay at Hotel RJ Querétaro, located near the iconic Aqueduct. Experience comfortable rooms with a seating area and stylish decor in light tones, perfect for relaxation after a day of exploring. Convenient Tour Desk for Activity Arrangements Let us assist you in planning your adventures with our tour desk services. Whether it's exploring the city center or visiting nearby attractions, we've got you covered with convenient activity arrangements. Surrounded by Culinary Delights and UNESCO Garden Indulge in a culinary journey at the various restaurants surrounding our hotel. Don't forget to visit the UNESCO garden just across from the property, adding a touch of nature to your stay. Book now for an unforgettable stay at Hotel RJ Querétaro!

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• 24-hour front desk
• Terrace
• Family rooms
• Tour desk
• Non-smoking throughout
• Daily housekeeping
• Concierge service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Fire extinguishers
• First aid kit available
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Shared stationery like menus, pens are removed
• Guest room sealed after cleaning
• Key access
• CCTV outside property
• CCTV in common areas
• Process in place to check health of guests
• Access to health care professionals
• 24-hour security
• Security alarm
• Thermometers for guests provided by property

Check-in & checkout

Check-in

03:00 PM – 12:00 AM

Check-out

11:00 AM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness4.6

  Many reviews indicate poor hygiene, with mentions of dirty rooms and inadequate cleaning.

• Service8.0

  Staff were noted to be friendly and accommodating, although mixed experiences were reported.

• Location8.6

  Centrally located with good access to nearby amenities.

• Room Quality6.0

  Reports of cramped, ill-maintained rooms with insufficient lighting.

• Amenities5.5

  Limited amenities with complaints regarding the quality of bathroom facilities.

• Value for Money6.5

  Average value perception, considering the location but many complaints about conditions.

• Food and Beverage7.1

  No significant mentions, thus assumed average for similar hotel tiers.

• Overall Experience6.5

  Overall mixed feelings due to numerous negative experiences overshadowing positives.

Guest reviews

The staff is very friendly

The staff is very friendly

The rooms are very neglected, it was a bit dirty, it's scary to stay there

THE LOCATION WAS THE ONLY GOOD THING, BUT IT LOOKS LIKE A MOTEL

THE LOCATION WAS THE ONLY GOOD THING, BUT IT LOOKS LIKE A MOTEL

THEY GIVE YOU PAPER TOWELS AND SOAP AT RECEPTION AS IF IT WERE A HOSTEL, THE TOWELS ARE OLD AND ROUGH, THE ROOM WALLS ARE DIRTY, SCRATCHED, AND NOTHING LIKE THE PHOTOS THEY UPLOAD TO THE WEBSITES, THE MATTRESSES AND PILLOWS ARE UGLY, I COULDN'T SLEEP BECAUSE ALL NIGHT YOU HEAR THE BUZZING OF THE ENTRANCE, WHEN IT ANNOUNCES THAT SOMEONE IS PASSING, AND YOU HEAR A HUMMING SOUND AS IF HIGH-VOLTAGE CABLES WERE PASSING, THE DOOR LOCK WAS ABOUT TO FALL OFF, YOU COULDN'T EVEN CLOSE THE DOOR PROPERLY, THE BATHROOM DIDN'T LOOK DIRTY, JUST OLD, BUT IT SMELLED VERY BAD, LIKE A MIX OF HUMIDITY AND DRAINAGE.