Innsbruck, AT

Innsbruck City Chalet

Neurauthgasse 19

3 stars · Guest score 7.5/10

About this hotel

Convenient Location Less than 1 km from Innsbruck Central Station, Innsbruck City Chalet offers a prime location for travelers. The proximity to key attractions like State Museum of Tyrol and Golden Roof makes it an ideal choice for exploring the city. Comfortable Accommodation The aparthotel features family rooms with well-equipped units, including a desk, private bathroom, and some with fully equipped kitchenettes. The cozy bed linens and towels provided ensure a comfortable stay for guests. Winter Sports and Nearby Attractions For winter enthusiasts, the surrounding area offers opportunities for winter sports. Additionally, popular landmarks like Imperial Palace Innsbruck and Ambras Castle are just a short distance away, allowing guests to immerse themselves in the rich history of the city. Ready to experience comfort and convenience in Innsbruck? Book your stay at Innsbruck City Chalet now!

Facilities

  • Parking
  • Accessible parking
  • Street parking
All 28 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Heating
  • Family rooms
  • Express check-in/check-out
  • Skiing
  • Non-smoking throughout
  • Private check-in/check-out
  • Designated smoking area
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Property cleaned by professional cleaning companies
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests

Check-in & checkout

Check-in
03:00 PM – 09:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness6.5

    Several mentions of cleanliness issues, including not cleaned properly and presence of debris.

  • Service8.0

    Positive mentions of friendly staff and good customer service.

  • Location8.5

    Multiple reviews highlight the excellent location near the city center and public transport.

  • Room Quality7.0

    Rooms were described as comfortable but some had issues like small size and minor maintenance problems.

  • Amenities7.0

    Mixed reviews on amenities; some rooms lacked sufficient kitchen supplies and maintenance.

  • Value for Money8.0

    Generally good value mentioned in several reviews, especially for the location.

  • Food and Beverage7.5

    No specific mentions, assigned target rating.

  • Overall Experience7.5

    Overall positive experiences emphasized in various reviews.

Guest reviews

Jule · 9/10
Lyka · 10/10
Mitteregger · 7/10

The house was beautiful, quiet area but you can walk to the center.

The house was beautiful, quiet area but you can walk to the center.

There was no wardrobe and you can hear all the guests.

Diana · 7/10

The location is nice - the hotel is located in a quiet area, away from the busy city center. Our room had a spacious and convenient bathroom. The kitchenette had all the necessities for cooking, like oil, salt, etc.

The location is nice - the hotel is located in a quiet area, away from the busy city center. Our room had a spacious and convenient bathroom. The kitchenette had all the necessities for cooking, like oil, salt, etc.

It was sad that our request to have a room on the top floor facing the mountains was overlooked. I understand that it’s only a request and it’s not guaranteed, but the fact that it was unanswered makes me feel it was unnoticed. The shower handle was broken, so it was impossible to fixate the shower head. The frying pan was in bad condition, food was sticking to it. The bed was too small for two people, even pillows couldn’t fit there.

Tatiana · 6/10

Location close to the train station was good

Location close to the train station was good

We were in apartment 7. It was very small for 4 people and there was very little room to put our bags. Also didn't like washing the dishes in the bathroom sink....no other sink to use. Whilst in theory there was a mountain view, there was only a small window which had furniture in front of it, the other windows were velux roof windows. It did the job, but I wouldn't book here again.

Claire · 6/10

Spacious

Spacious

Bad kitchen, can't call it a kitchen. Unbearable without air conditioning and this really needs to be installed.

Kilian · 5/10

Close to the Centre, clean and generally quiet and a great place to stay for a weekend. Parking is chargeable between 9 and 7pm on weekdays and so that is something to keep in mind.

Close to the Centre, clean and generally quiet and a great place to stay for a weekend. Parking is chargeable between 9 and 7pm on weekdays and so that is something to keep in mind.

Andrew · 10/10