Central Location
Situated near major attractions like the Central State Museum and Republic Palace, offering easy access to explore Almaty.
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Almaty, KZ
Samal-2 Hotel
39 микрорайон Самал-2
4 stars · Guest score 9/10
About this hotel
Stunning Views and Family Comfort Luxurious Amenities Experience comfort and convenience with air conditioning, flat-screen TV, kitchen facilities, and a safety deposit box in each unit. The property also offers a dishwasher, oven, microwave, and more for your convenience. Central Location and Nearby Attractions Conveniently located near major attractions including Central State Museum and Republic Palace. Explore Kazakhstan Independence Monument and Kok Tobe Mountain just a short distance away. Ready to experience luxury and convenience at Samal-2 Hotel? Book your stay now and make unforgettable memories.
Highlights
Guest Comfort & Service
Enjoy luxurious amenities including air conditioning, flat-screen TV, and kitchen facilities for a convenient and comfortable stay.
Distinctive Amenities
Experience well-equipped units with a dishwasher, oven, microwave, and safety deposit box for added convenience.
Facilities
- Parking
- Free Parking
All 88 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Garden
- Hiking
- Laundry
- Luggage storage
- Express check-in/check-out
- Bar
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Children's playground
- Dry cleaning
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Shared lounge/TV area
- Minimarket on site
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Kid meals
- Shared kitchen
- Kids' outdoor play equipment
- ATM/cash machine on site
- Vending machine - drinks
- Indoor play area
- Kid-friendly buffet
- Baby safety gates
- Outdoor furniture
- Picnic area
- Sun umbrellas
- Coffee Shop on site
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Hair Salon Services
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Tour/class on local culture
- Mobile app for room service
Check-in & checkout
- Check-in
- 12:00 AM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Some guests mentioned cleanliness positively, but a negative remark on owner interaction.
- Service9.8
Guests praised the host's helpfulness, with strong communication and support.
- Location9.3
Conveniently located near cafes, restaurants, and shopping centers, valued by guests.
- Room Quality8.8
Rooms are described as cozy and clean, meeting guest expectations.
- Amenities9.3
Amenities such as breakfast and bath accessories rated positively.
- Value for Money8.8
Good price/quality ratio mentioned, suggesting fair value.
- Food and Beverage8.3
Breakfast included was appreciated, although location details caused confusion.
- Overall Experience9.3
Most guests had a very good experience overall, with minor issues.
Guest reviews
Central location - Super
Central location - Super
Everything was top
It was super cozy and clean, the old lady working there was super kind and extremely friendly but the language barrier was intense 🤣🤣 we had to use google translate the entire time.
It was super cozy and clean, the old lady working there was super kind and extremely friendly but the language barrier was intense 🤣🤣 we had to use google translate the entire time.
They didn’t have an elevator so carrying my luggage upstairs was a headache 😂😂😂😂