Cancún, MX

The Quetzal

10 Calle Orquideas

4 stars · Guest score 9.4/10

About this hotel

Sustainable Bed and Breakfast in Cancún Luxurious Amenities : The Quetzal offers air-conditioned rooms with free WiFi, a patio, and a swimming pool with stunning pool views. Guests can enjoy a sun terrace, 24-hour front desk, and garden views. Comfort and Convenience : Each room is equipped with a desk, private bathroom with shower, bathrobes, slippers, and a hairdryer. Bed linen and towels are provided for a comfortable stay. Relaxation and Exploration : Guests can unwind in the garden, shared lounge area, or enjoy sightseeing tours near the property. With popular attractions nearby, including Cancun Bus Station and Beto Avila Stadium, The Quetzal is the perfect choice for your Cancún getaway. Book your stay at The Quetzal now for an unforgettable experience!

Highlights

Prime Cancún Location

Enjoy easy access to popular attractions like Cancun Bus Station and Beto Avila Stadium, perfect for exploring the vibrant city surroundings.

Comfort & Service

Relax in air-conditioned rooms with private bathrooms, bathrobes, slippers, and a 24-hour front desk for your convenience.

Luxurious Amenities

Unwind in the pool with stunning views, or relax in the garden and sun terrace for a restful stay.

Facilities

  • Parking
  • Free Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Street parking
All 70 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Room service
  • Terrace
  • Garden
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Tour desk
  • Ironing service
  • Dry cleaning
  • Breakfast in the room
  • Packed lunches
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Shared lounge/TV area
  • Board games/puzzles
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Snack bar
  • Adult only
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Coffee Shop on site
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Temporary art galleries

Check-in & checkout

Check-in
03:00 PM – 11:00 PM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.3

    Room smelt a bit bad.

  • Service9.8

    Exceptionally friendly and welcoming hosts, attentive staff.

  • Location9.3

    Close to Ado bus station and away from hotel zones.

  • Room Quality9.3

    Big and comfy room, well-decorated.

  • Amenities9.3

    Lovely pool area and artistic decor.

  • Value for Money9.3

    Great experience for the price.

  • Food and Beverage9.8

    Breakfast excellent and very tasty.

  • Overall Experience9.8

    Wonderful stay with great memories.

Guest reviews

Breakfast

Breakfast

Hold tight to the snail to go up to the room and the bathroom carved into a wall inside the room.

Chiara · 7/10

Located in a lively and authentic neighborhood, yet the building itself is quiet and welcoming. The location is ideal for getting anywhere easily. The staff was always friendly, helpful, and available. And the breakfast is definitely the winning card!

Located in a lively and authentic neighborhood, yet the building itself is quiet and welcoming. The location is ideal for getting anywhere easily. The staff was always friendly, helpful, and available. And the breakfast is definitely the winning card!

Hossein · 8/10

We stayed at The Quetzal in Cancun and we had a really good time. The owner was very kind and helpful: due to our delay, we arrived at midnight, but he welcomed us without any problems and allowed us to check-in at that time. We only stayed one night because the next day we had a flight from Cancun airport, but for our needs, it was a really excellent choice. Comfortable structure and excellent hospitality. Recommended!

We stayed at The Quetzal in Cancun and we had a really good time. The owner was very kind and helpful: due to our delay, we arrived at midnight, but he welcomed us without any problems and allowed us to check-in at that time. We only stayed one night because the next day we had a flight from Cancun airport, but for our needs, it was a really excellent choice. Comfortable structure and excellent hospitality. Recommended!

sergejkrstevic · 9/10

Friendliness and helpfulness

Friendliness and helpfulness

No bedside reading lamps

Michael · 9/10

The welcome is very warm and family-like. The room is very spacious. The combo of air conditioning + fan is perfect. The exteriors are very well maintained, and the pool is great. What to say about the breakfast... the choice is gargantuan whether you like savory or sweet or even both. They are perfect, prepared with ultra-fresh products by a team as perfect as friendly. We recommend this establishment without hesitation. Thank you Monica, Simon & Luis 🫶

The welcome is very warm and family-like. The room is very spacious. The combo of air conditioning + fan is perfect. The exteriors are very well maintained, and the pool is great. What to say about the breakfast... the choice is gargantuan whether you like savory or sweet or even both. They are perfect, prepared with ultra-fresh products by a team as perfect as friendly. We recommend this establishment without hesitation. Thank you Monica, Simon & Luis 🫶

Nothing

FREDERIC · 10/10

The accommodation was really great! We were warmly welcomed by our host Simon, even though we arrived late. Simon was extremely accommodating and helpful throughout our stay. He always responded very quickly to our questions, both through the platform and in person on-site, and was very accommodating with our concerns. Especially at check-out, he was very accommodating, allowing us to extend our stay a bit last minute, if the accommodation occupancy allowed it. He could also recommend great activities at good prices, and due to our longer stay, we were even allowed to do our laundry with him. Breakfast was prepared every morning with a lot of love and passion. There was always a nice plate of fresh fruit, eggs, and a basket of delicious pastries. Also, Luis, who served us breakfast, was very friendly, and we could have wonderful conversations with him. The pool was clean and accessible at all times. The accommodation itself was pleasantly quiet, and the location is also excellent: right next to Parque Las Palapas, where you can eat very well and cheaply even late at night. Overall, we have absolutely nothing to complain about. Thanks to the warm nature of the hosts, the stay felt very familiar. We would definitely stay here again if we are in Cancun next time!

The accommodation was really great! We were warmly welcomed by our host Simon, even though we arrived late. Simon was extremely accommodating and helpful throughout our stay. He always responded very quickly to our questions, both through the platform and in person on-site, and was very accommodating with our concerns. Especially at check-out, he was very accommodating, allowing us to extend our stay a bit last minute, if the accommodation occupancy allowed it. He could also recommend great activities at good prices, and due to our longer stay, we were even allowed to do our laundry with him. Breakfast was prepared every morning with a lot of love and passion. There was always a nice plate of fresh fruit, eggs, and a basket of delicious pastries. Also, Luis, who served us breakfast, was very friendly, and we could have wonderful conversations with him. The pool was clean and accessible at all times. The accommodation itself was pleasantly quiet, and the location is also excellent: right next to Parque Las Palapas, where you can eat very well and cheaply even late at night. Overall, we have absolutely nothing to complain about. Thanks to the warm nature of the hosts, the stay felt very familiar. We would definitely stay here again if we are in Cancun next time!

Nothing to complain about :)

Alexander · 10/10

Super friendly super clean

Super friendly super clean

FREDERIC · 10/10

Well-kept rooms in excellent furnishings, great welcome and kindness, beautiful interior garden full of plants and a small pool. It is located in the old town; we stayed there the first night in Cancun. The street is very quiet, and in front, there is a garden, while a little further on, there is a very well-kept square with street food stalls.

Well-kept rooms in excellent furnishings, great welcome and kindness, beautiful interior garden full of plants and a small pool. It is located in the old town; we stayed there the first night in Cancun. The street is very quiet, and in front, there is a garden, while a little further on, there is a very well-kept square with street food stalls.

Nothing to report

Ludovica Guzzon · 9/10