San José del Cabo Location
Enjoy easy access to local attractions and the vibrant neighborhood atmosphere of San José del Cabo.
1 / 27
San Jose del Cabo, MX
Altitude by Krystal Grand Los Cabos – All Inclusive
Paseo La Jolla s/n Km 29.5
2 stars · Guest score 8.4/10
About this hotel
Luxurious Spa Retreat Unwind in our full-service spa offering massages, body treatments, and facials. Complimentary Wi-Fi, concierge services, and communal living spaces provide a serene atmosphere. Gourmet Dining Experience Indulge in culinary delights at 6 restaurants and a cozy coffee shop. Sip on drinks at any of the 5 bars/lounges to elevate your stay. Convenience and Comfort Enjoy modern amenities like a 24-hour business center, dry cleaning, and a 24-hour front desk. With free parking and well-equipped rooms, including minibars and LED TVs, we ensure a relaxing visit. Ready to experience luxury by the beach? Book your stay at BelAir Sunclub Hotel Cabos for a rejuvenating getaway.
Highlights
Guest-Centered Service
Experience attentive service with amenities like a 24-hour front desk, concierge, and well-equipped rooms for your comfort.
Dining & Spa Amenities
Savor gourmet meals at six restaurants and unwind with luxurious spa treatments in a serene setting.
Facilities
- Free self parking
- Pool access ramp on site
All 20 facilities
- Elevator
- ATM/banking
- Full-service spa
- Meeting rooms
- Children's club
- Tours/ticket assistance
- 24-hour business center
- Playground on site
- Computer station
- Beach towels
- Front entrance ramp
- Free WiFi
- 24-hour front desk
- Garden
- Luggage storage
- Designated smoking area
- Concierge service
- Wheelchair accessible
Check-in & checkout
- Check-in
- 03:00 PM – anytime
- Check-out
- 12:00 PM
Front desk staff will greet guests on arrival at the property.
House rules
Pets
Pets not allowed
Pets
Service animals not allowed
Covid
Property does not offer onsite COVID-19 testing
General
Professional property host/manager
Children and extra beds
No cribs (infant beds) available
Health & Safety
Property does not require health documentation at check-in
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness6.8
Lack of cleanliness noted in multiple reviews, with issues regarding room cleaning and maintenance.
- Service9.8
Staff were noted to be kind, patient, and helpful, enhancing the service experience.
- Location8.3
Some noise from the nearby highway; however, it is described as a convenient location for families.
- Room Quality8.3
Rooms mentioned as spacious but some guests experienced issues such as noise and inadequate amenities.
- Amenities8.8
Amenities were generally appreciated, with positive feedback on pools and kid-friendly options.
- Value for Money8.7
Guests noted that the experience matched the cost, though some aspects were average.
- Food and Beverage7.3
Mixed reviews on the food quality; issues with buffet options noted.
- Overall Experience9.3
Despite some negative feedback, overall a positive experience with many highlights.
Guest reviews
We arrived on Thursday the 18th, the room wasn't ready to be occupied, the refrigerator wasn't working, they had no soap and toilet paper. We were on the third floor and the elevator never worked. They never cleaned the room until Sunday when we asked. Very bad experience, I'll never use Expedia again...
We arrived on Thursday the 18th, the room wasn't ready to be occupied, the refrigerator wasn't working, they had no soap and toilet paper. We were on the third floor and the elevator never worked. They never cleaned the room until Sunday when we asked. Very bad experience, I'll never use Expedia again...
Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim-up bar was definitely a highlight!
Gabriel made our stay wonderful! We ended up having to swap rooms the first day, and he helped us to our new room himself. All the staff are kind and patient, and the beach has waves like we'd never seen before. The swim-up bar was definitely a highlight!
Very calm, homey feeling.
Very calm, homey feeling.
The food at the buffet wasn't good, things closed too.
The food at the buffet wasn't good, things closed too.
Good food (options and quality), good service and activities, room was spacious. Liked the pool options and was kid-friendly with a small kid slide pool and kids club. Great stay overall!
Good food (options and quality), good service and activities, room was spacious. Liked the pool options and was kid-friendly with a small kid slide pool and kids club. Great stay overall!
The restaurant The Grill is very underwhelming for the time you'll wait to get a table and to order. Don't expect your steak to be tender. I got half a fork worth of carrot puree with my steak main course. I feel bad for anyone who spent the extra 2600 pesos on the tomahawk steak. Or the 2800 for steak and lobster.
The restaurant The Grill is very underwhelming for the time you'll wait to get a table and to order. Don't expect your steak to be tender. I got half a fork worth of carrot puree with my steak main course. I feel bad for anyone who spent the extra 2600 pesos on the tomahawk steak. Or the 2800 for steak and lobster.
Great place, great service, a little older but for the price, it was amazing!!
Great place, great service, a little older but for the price, it was amazing!!
Had a great stay here at the BelAir. We actually got upgraded to the Krystal Grand along with some friends we went there with. The food and drinks were excellent. Overall had a great vacation and would recommend this resort.
Had a great stay here at the BelAir. We actually got upgraded to the Krystal Grand along with some friends we went there with. The food and drinks were excellent. Overall had a great vacation and would recommend this resort.