Macondo Arte Oaxaca

About this hotel

Luxurious Accommodations Make yourself at home in one of the 7 air-conditioned rooms featuring Smart televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Prime Location With a stay at Macondo Arte Oaxaca in Oaxaca (Oaxaca Centro), you'll be a 5-minute walk from Church of Santo Domingo de Guzman and 5 minutes by foot from Santo Domingo Square. Immerse yourself in the rich cultural heritage of the area with major attractions just a stone's throw away. Relaxation and Convenience Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. The front desk is staffed during limited hours. Experience comfort and relaxation during your stay in Oaxaca. Book your stay at Macondo Arte Oaxaca now for an unforgettable experience!

Facilities

• Pool umbrellas
• Pool sun loungers

Check-in & checkout

Check-in

03:00 PM – anytime

Check-out

12:00 PM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

The front desk is open daily from 8:00 AM - 10:00 PM. The front desk is staffed during limited hours.

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness9.1

  Standard quality for this hotel tier.

• Service9.1

  Standard quality for this hotel tier.

• Location9.6

  Excelente lugar, gran diseño. Caminando llegas a cualquier lado del centro.

• Room Quality9.0

  Standard quality for this hotel tier.

• Amenities9.1

  Standard quality for this hotel tier.

• Value for Money9.0

  Standard quality for this hotel tier.

• Food and Beverage8.1

  Lo único si tuviera que mencionar algo es que no cuenta con servicio de restaurante.

• Overall Experience9.1

  Standard quality for this hotel tier.

Guest reviews

Excellent place, great design. Walking distance to anywhere in the center. The only thing I would mention is that it does not have a restaurant service, but there are several just across the street.

Excellent place, great design. Walking distance to anywhere in the center. The only thing I would mention is that it does not have a restaurant service, but there are several just across the street.

A lot of noise, can't sleep, no blackout curtains, and the bad experience of ordering a coffee capsule that they wanted to charge me extra for.

A lot of noise, can't sleep, no blackout curtains, and the bad experience of ordering a coffee capsule that they wanted to charge me extra for.

Very nice place, super comfortable and close to everything.

Very nice place, super comfortable and close to everything.

Overall, we would not stay at the property again. I’ll start with the positive. The property is tastefully decorated and well kept. Staff is friendly and helpful with recommendations. The location is convenient to the main squares without being on a busy street, ideal for us to enjoy Día de Los Muertos. However, there were many hiccups during our stay. On our first day, we woke up to dozens of tiny winged bugs crawling throughout the room. My young kids didn’t want to step foot on the floor and we feared they would get into the beds and our luggage. The staff said they would look into it, cleaned it, and apparently successfully sealed where the bugs were coming in (didn’t see them again). That process was disruptive and unsettling on our first day at the hotel. Then there were several times during our 4-night stay where my family was either without hot water (sometimes in the middle of a shower) or without water altogether. Also, the WiFi in our room was spotty, being without it more times than with it. This is frustrating if you need to be connected for work or otherwise. This was an expensive property for Oaxaca, which we understood because it was Día de Los Muertos but you would expect better for this price point. The property manager promised to look into a rebate for our inconveniences but has not responded to my numerous follow-ups. Overall, we would not stay here again, and would look for other properties nearby as the location is convenient and the area is safe.

Overall, we would not stay at the property again. I’ll start with the positive. The property is tastefully decorated and well kept. Staff is friendly and helpful with recommendations. The location is convenient to the main squares without being on a busy street, ideal for us to enjoy Día de Los Muertos. However, there were many hiccups during our stay. On our first day, we woke up to dozens of tiny winged bugs crawling throughout the room. My young kids didn’t want to step foot on the floor and we feared they would get into the beds and our luggage. The staff said they would look into it, cleaned it, and apparently successfully sealed where the bugs were coming in (didn’t see them again). That process was disruptive and unsettling on our first day at the hotel. Then there were several times during our 4-night stay where my family was either without hot water (sometimes in the middle of a shower) or without water altogether. Also, the WiFi in our room was spotty, being without it more times than with it. This is frustrating if you need to be connected for work or otherwise. This was an expensive property for Oaxaca, which we understood because it was Día de Los Muertos but you would expect better for this price point. The property manager promised to look into a rebate for our inconveniences but has not responded to my numerous follow-ups. Overall, we would not stay here again, and would look for other properties nearby as the location is convenient and the area is safe.

I recently stayed at Macondo and it was an outstanding experience from start to finish. The customer service was simply exceptional. From the warm welcome at check-in to the attentive staff throughout my stay, every interaction was marked by genuine care and professionalism. The rooms are beautifully decorated, combining modern comfort with elegant charm. The bed was incredibly comfortable, and the amenities were top-notch, making my stay truly relaxing. The hotel's location is ideal, walking distance to great restaurants and landmarks. In short, Macondo offers a perfect blend of luxury and impeccable service. Highly recommended! Thank you Don Jose and Marisol for your attentiveness during our stay.

I recently stayed at Macondo and it was an outstanding experience from start to finish. The customer service was simply exceptional. From the warm welcome at check-in to the attentive staff throughout my stay, every interaction was marked by genuine care and professionalism. The rooms are beautifully decorated, combining modern comfort with elegant charm. The bed was incredibly comfortable, and the amenities were top-notch, making my stay truly relaxing. The hotel's location is ideal, walking distance to great restaurants and landmarks. In short, Macondo offers a perfect blend of luxury and impeccable service. Highly recommended! Thank you Don Jose and Marisol for your attentiveness during our stay.

Lovely property for our family of 3. Would absolutely stay here again.

Lovely property for our family of 3. Would absolutely stay here again.