Tulum, MX

Hotel Shibari - Restaurant & Cenote Club

Carretera Tulum Boca Paila KM 7

5 stars · Guest score 9.1/10

About this hotel

Luxurious Accommodation Hotel Shibari - Restaurant & Cenote Club in Tulum offers 5-star accommodation with air-conditioned rooms featuring modern amenities like a coffee machine, minibar, and flat-screen TV. Enjoy the comfort of a private bathroom, balcony, and complimentary bed linen and towels during your stay. Relaxation and Leisure Unwind in style at this hotel with an outdoor swimming pool, hot tub, and terrace. Stay active at the fitness centre or explore the lush garden surroundings. Indulge in delicious meals at the on-site restaurant and grab a drink at the bar for a perfect evening. Convenient Location Located just 200 meters from South Tulum Beach, Hotel Shibari is also close to Tulum Archeological Site and Parque Nacional Tulum. With free WiFi, room service, and a 24-hour front desk, your every need is catered to seamlessly. Book your stay at Hotel Shibari - Restaurant & Cenote Club for an unforgettable experience in Tulum.

Highlights

Prime Location Near Beaches

Just 200 meters from South Tulum Beach and close to Tulum Archeological Site, offering easy access to natural and cultural attractions.

Comfort and Service Excellence

Enjoy modern amenities, private bathrooms, and 24-hour front desk service for a seamless and relaxing stay.

Unique Amenities and Dining

Relax in the outdoor pool, hot tub, and lush gardens, and indulge in delicious meals at the on-site restaurant.

Facilities

  • Parking
  • Swimming pool
  • Valet parking
  • Private parking
  • Outdoor pool
  • Pool bar
  • Plunge pool
All 63 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Terrace
  • Garden
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Tour desk
  • Hot tub/Jacuzzi
  • Massage services
  • Spa/wellness center
  • Private check-in/check-out
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Adult only
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Airport drop off
  • Airport pick up
  • Yoga classes
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • 24-hour security
  • Key card access
  • Themed dinner nights

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.9

    Cleanliness was highlighted as good, with spacious and very clean rooms.

  • Service9.9

    Outstanding staff who were professional, kind, and welcoming, providing exceptional assistance.

  • Location9.4

    Location is close to a cenote, providing a tranquil atmosphere amidst nature.

  • Room Quality9.4

    Rooms are large, spacious, and very clean, contributing to a great stay.

  • Amenities8.4

    While the amenities were good, some improvements were suggested for accessing the private hot tub and gym.

  • Value for Money8.4

    Additional charges for some amenities made value perception lower.

  • Food and Beverage8.9

    Food and drinks were rated as good, but noise from nearby clubs affected enjoyment.

  • Overall Experience9.4

    Overall, guests left with wonderful memories and a strong desire to return, indicating a high level of satisfaction.

Guest reviews

Ricardo · 1/10

Cenote was great

Cenote was great

Lindsey · 8/10
Harrison · 9/10

The best hotel in Tulum. The best.

The best hotel in Tulum. The best.

Everything is very good.

JUAN VICENTE · 10/10

Perfection, paradise, a dream — a truly surreal experience. From the wonderful staff and beautiful facilities to the room, I was wowed every minute of every day.

Perfection, paradise, a dream — a truly surreal experience. From the wonderful staff and beautiful facilities to the room, I was wowed every minute of every day.

Perfection and surreal — there’s very little to critique. Breakfast was good, but I felt the rest of the menu could be elevated to match the exceptional standard of the rest of the experience.

Lesego · 10/10
TOGRUL · 9/10

The location is exceptional right in the center of Tulum. The staff is pleasant and helpful, quick to find solutions for you. A lunchbox was prepared for an early morning excursion and also on the day of departure: it's a unique customer service! The place is simply incredible, with the possibility of swimming in a cenote. The rooms are spacious and well-appointed with a Marshall speaker!

The location is exceptional right in the center of Tulum. The staff is pleasant and helpful, quick to find solutions for you. A lunchbox was prepared for an early morning excursion and also on the day of departure: it's a unique customer service! The place is simply incredible, with the possibility of swimming in a cenote. The rooms are spacious and well-appointed with a Marshall speaker!

The à la carte price is excessively high for Mexico. For taking taxis, it is better to go through InDrive (4 to 5 times cheaper)

JEREMIE · 9/10

Beautiful and romantic structure. There were few guests and it didn't seem like all the rooms were functional.

Beautiful and romantic structure. There were few guests and it didn't seem like all the rooms were functional.

The structure is immersed in a lush garden, the cenote fantastic, the room with a large and well-kept whirlpool bath but the management of the structure leaves something to be desired. Our friends' suite had problems with the shower, TV, and whirlpool never resolved despite multiple reports. The breakfast very limited (if you wanted yogurt, brioche, or espresso you had to pay extra). Everything very expensive without adequate service; you couldn't choose more things without paying.

Silvia · 9/10