Boston, US

citizenM Boston Back Bay

408 Newbury street

4 stars · Guest score 9/10

About this hotel

Prime Location in Boston Center Modern Amenities Delicious Breakfast Options Book your stay at citizenM Boston Back Bay now for an unforgettable experience!

Highlights

Prime Location in Boston

Situated in the heart of Boston, close to top attractions and vibrant neighborhoods for an immersive city experience.

Comfortable Stay

Enjoy modern amenities and attentive service designed to ensure a relaxing and memorable visit.

Dining & Amenities

Savor delicious breakfast options and experience contemporary comforts throughout your stay.

Facilities

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Heating
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Bar
  • Facilities for disabled guests
  • Non-smoking throughout
  • Private check-in/check-out
  • Shared lounge/TV area
  • Wheelchair accessible
  • Allergy-free room
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Breakfast takeaway containers
  • Key card access

Check-in & checkout

Check-in
02:00 PM
Check-out
11:00 AM

What's nearby

  • Boston Common0.8 km
  • Fenway Park1.3 km
  • Newbury Street (shopping district)0.1 km
  • Prudential Center / Prudential Tower0.3 km
  • Museum of Fine Arts, Boston1.1 km
  • Faneuil Hall / Quincy Market2.2 km
  • Logan International Airport (BOS)6.2 km
  • Charles River Esplanade0.7 km
  • Back Bay Station0.9 km

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.5

    Reviews noted the rooms were clean, but some mentioned issues such as a broken hairdryer.

  • Service9.0

    Mixed feelings about service; while some praised friendliness, there were complaints about responsiveness.

  • Location9.5

    Multiple reviews highlighted the excellent location of the hotel.

  • Room Quality9.0

    Rooms were modern and comfortable; some concerns about size and storage.

  • Amenities8.5

    Amenities were generally good, but lacking laundry service and some essential items.

  • Value for Money9.5

    Many reviews noted good value for the quality provided, particularly breakfast.

  • Food and Beverage8.5

    Some positive comments on breakfast, but mention of limited in-room coffee/tea supply.

  • Overall Experience9.5

    Overall satisfaction with the stay; many would return.

Guest reviews

Mohammed · 10/10
Firas Jaafar · 5/10
清松 · 9/10

Excellent location

Excellent location

Kirsten · 10/10

Looks nice from the undid rooms are very small

Looks nice from the undid rooms are very small

Rooms are very small

Dorit · 5/10

The location was great

The location was great

The space was small at this price.

FNU · 8/10
Zida · 8/10

Buffet breakfast was good. The pod-like room was futuristic, a bit small, but very comfortable particularly for a solo stay.

Buffet breakfast was good. The pod-like room was futuristic, a bit small, but very comfortable particularly for a solo stay.

N/A

Patrick · 10/10