Ponta Delgada, PT

NINE DOTS Azorean Art Boutique Hotel

76 Rua dos Mercadores

4 stars · Guest score 9.9/10

About this hotel

Luxurious Amenities : Indulge in our indoor pool, hammam, and spa center for a relaxing stay. Culinary Delights : Enjoy a variety of dining options including buffet, vegetarian, and vegan breakfast choices. Explore the Island : Conveniently located just 25km from Sete Cidades Lagoon and Lagoa Verde, discover the natural beauty of Ponta Delgada. Book your stay at NINE DOTS Azorean Art Boutique Hotel and make unforgettable memories on the enchanting island of Ponta Delgada.

Highlights

Location & Vibe

Set in 76 Rua dos Mercadores, the hotel offers an excellent base in Ponta Delgada with easy access to local sights and the island’s natural beauty, including proximity to Sete Cidades Lagoon.

Top-Notch Service

Guests consistently praise the staff for fantastic service, ensuring a comfortable stay with attentive care and seamless experiences.

Distinctive Amenities & Dining

Indulge in spa-ready amenities and varied dining options, including vegetarian and vegan breakfast choices, all in one refined Azorean setting.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Accessible parking
  • Parking garage
  • Heated pool
  • Indoor pool
  • Salt-water pool
All 87 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Room service
  • Business center
  • Heating
  • Terrace
  • Family rooms
  • Garden
  • Hiking
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Airport shuttle
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Dry cleaning
  • Breakfast in the room
  • Massage services
  • Spa/wellness center
  • Babysitting/child services
  • Hammam
  • Non-smoking throughout
  • Sun terrace
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Allergy-free room
  • Kid meals
  • Kid-friendly buffet
  • Outdoor furniture
  • Sun loungers or beach chairs
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Coffee Shop on site
  • Fruits
  • Yoga classes
  • Fitness classes
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV in common areas
  • Access to health care professionals
  • Delivered food - securely covered
  • Security alarm
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Live music/performance
  • Themed dinner nights
  • Temporary art galleries

Check-in & checkout

Check-in
03:00 PM – 12:00 AM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.8

    No specific mention of cleanliness, assuming standard quality for this hotel tier.

  • Service10.0

    Fantastic staff and service highlighted in several reviews.

  • Location10.0

    Great location mentioned in multiple reviews, very accessible.

  • Room Quality9.8

    Rooms are small but efficient; overall good quality.

  • Amenities9.8

    Amenities like the spa pool and breakfast options received positive notes.

  • Value for Money9.8

    Overall good value, although some wished for more warmth in amenities.

  • Food and Beverage9.8

    Breakfast options and dining experience were well-received.

  • Overall Experience10.0

    Overall experience was excellent, with plans to return.

Guest reviews

The breakfast was good, with things to choose from a menu but also a very nice buffet with a lot of local products. Loved the cheese collection.

The breakfast was good, with things to choose from a menu but also a very nice buffet with a lot of local products. Loved the cheese collection.

Callista · 8/10

Sehr freundliche und angenehme Atmosphäre. Sauber, ruhig und im Zentrum gelegen. Leckeres Frühstück.

Sehr freundliche und angenehme Atmosphäre. Sauber, ruhig und im Zentrum gelegen. Leckeres Frühstück.

Harry · 9/10

Location is great, breakfast amazing, staff very helpful & accommodating

Location is great, breakfast amazing, staff very helpful & accommodating

Parking, accessible room the aircon wasn’t fully working & the shower door did not close nor was it big enough for a wheelchair to enter.

Rowena · 7/10

Adorámos a localização, a insonorização do quarto, a paisagem da nossa varanda, a piscina, a decoração e atenção aos detalhes, bem como uma excelente coleção de arte. Adorámos também o pequeno almoço, a tábua de queijos e o vinho que o hotel gentilmente nos ofereceu, e houve funcionários que foram mesmo extraordinários. A cama era maravilhosa e a iluminação do quarto também, assim bem como a casa de banho, que foi provavelmente a nossa divisória favorita, com muito bom gosto.

Adorámos a localização, a insonorização do quarto, a paisagem da nossa varanda, a piscina, a decoração e atenção aos detalhes, bem como uma excelente coleção de arte. Adorámos também o pequeno almoço, a tábua de queijos e o vinho que o hotel gentilmente nos ofereceu, e houve funcionários que foram mesmo extraordinários. A cama era maravilhosa e a iluminação do quarto também, assim bem como a casa de banho, que foi provavelmente a nossa divisória favorita, com muito bom gosto.

Houve algumas coisas que teríamos dispensado, como ter tido um funcionário a nos levar até dentro do nosso quarto. Não sentimos que isso fizesse sentido; Houve coisas que foram chegando ao quarto a conta gotas e que não apreciámos também, como fruta, água, e um champanhe que havia pedido por e-mail, só chegou bem mais tarde, numa altura que já não fazia muito sentido; O robe que o hotel dispensa aos seus hóspedes, era demasiado pequeno; Não apreciámoa muito a atitude de alguns funcionários e sentimos que existe um contraste grande entre funcionários que levam o seu trabalho a sério, e os que talvez não gostem assim tanto do que fazem. (Pequenos detalhes que fizeram a diferença). Gostaríamos ainda de propor ao Hotel que crie uma maior privacidade entre as varandas de hotel e que repense também num género de cortinado para janela da casa de banho, para uma maior privacidade também.

Cristiana · 8/10

Location is very central and entrance is on a nice pedestrian street in the core. We were greeted by a lovely male concierge who brought us to our room and explained all the amenities and offerings. It started strong as a boutique hotel with nice little touches. The shared areas were clean and updated. The pool is one of a kind and very relaxing.

Location is very central and entrance is on a nice pedestrian street in the core. We were greeted by a lovely male concierge who brought us to our room and explained all the amenities and offerings. It started strong as a boutique hotel with nice little touches. The shared areas were clean and updated. The pool is one of a kind and very relaxing.

We had reserved a parking spot and after the first day, we found it was accidentally occupied by another car. The hotel staff asked us to park in another spot much further into the garage temporarily. After we returned to the hotel, they called our room to ask us to permanently switch parking spots rather than just ask the other car to go back to their designated spot. Ok np. They then proceeded to call our room 3x while we were trying to nap. When we finally answered they pressed for us to return the key fob designated to the original spot. We didn't understand the urgency that resulted in such a disruption to our stay. The staff are also a bit condescending but perhaps that's just the normal tone of hospitality staff here. The aforementioned pool was beautiful but unfortunately some of the jets were broken. There was also a sauna that was inoperable as well during our stay. Breakfast was a bit confusing. The first morning we were not greeted or explained that there were ala carte options from a menu, so we just ate bread and cheese. The next day we discovered there were eggs and omelettes available to order.

tlottawa · 6/10
Lars · 9/10

Beautiful room, clean, great location and friendly staff. Breakfast is excellent!

Beautiful room, clean, great location and friendly staff. Breakfast is excellent!

Got a little smoke smell in our room from kitchen in the evenings, I think through the air conditioning system. But we’d stay here again!

Marie · 9/10
Sawsan · 9/10