1 / 72
Hanoi, VN
Hanoi La Palm Premier Hotel & Spa
35 Hang Quat Street, Hang Gai Ward
4 stars · Guest score 9.3/10
About this hotel
Modern Rooms with Free Wi-Fi Experience comfort and convenience at Hanoi La Palm Premier Hotel, located just steps away from Hoan Kiem Lake. The tastefully decorated rooms feature all the amenities you need for a relaxing stay, including a flat-screen TV, safety deposit box, and free Wi-Fi. Delicious Dining Options Start your day with a delicious breakfast served in buffet style, and indulge in Vietnamese and Western cuisine at the hotel's restaurant. Whether you're craving local flavors or international dishes, we have something for every palate. Prime Location Explore Hanoi's top attractions easily as the hotel is close to Temple of Literature and Ho Chi Minh Mausoleum. With Noi Bai International Airport just a short drive away, your journey to and from the hotel will be a breeze. Book your stay now and make the most of your visit to Hanoi La Palm Premier Hotel.
Facilities
- Parking
- Valet parking
- Accessible parking
- Parking garage
All 74 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Family rooms
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Dry cleaning
- Currency exchange
- Non-smoking throughout
- Daily housekeeping
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Kid meals
- Lockers
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Mobile app for room service
- Live music/performance
- Cooking class
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Several reviews noted that the rooms and bathrooms were not cleaned properly.
- Service10.0
Staff were described as very friendly, helpful, and attentive, providing exceptional service.
- Location10.0
The hotel is conveniently located near major attractions and is in a quiet area despite being in the city center.
- Room Quality9.2
Most rooms were described as cozy and comfortable, but some noted issues with cleanliness.
- Amenities9.2
Basic amenities were satisfactory, but no extensive amenities were mentioned.
- Value for Money10.0
Guests felt the hotel offered good value for the price, despite some cleanliness issues.
- Food and Beverage7.8
Breakfast variety was reported as limited and food quality not appealing in some reviews.
- Overall Experience10.0
Overall, guests enjoyed their stay, appreciating the service and location despite some cleanliness concerns.