Stay Q Dominique

About this hotel

Rooftop Terrace and Free Wi-Fi Enjoy stunning views from our rooftop terrace while staying connected with complimentary wireless internet access. Communal Living Room and Lifeguards Relax in the communal living room or head down to the beach with peace of mind knowing there are lifeguards on site. Poolside Bar and Smart TVs Wrap up your day with a refreshing drink at the poolside bar, and unwind in your individually decorated guestroom equipped with a smart TV and kitchenette. Indulge in luxury at Dominique By Stay Q and book your stay now to experience the best of Cartagena.

Facilities

• Wheelchair accessible parking
• Free self parking
• Free pool cabanas
• Covered parking
• Wheelchair-accessible van parking

Check-in & checkout

Check-in

03:00 PM – anytime

Check-out

11:00 AM

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 5 days before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

House rules

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness5.4

  The apartment was not clean, with a dirty bathroom and unmade bed. Specific issues with hygiene and odors were reported.

• Service9.3

  Standard service quality for this hotel tier, but issues with responsiveness regarding theft complaints.

• Location10.0

  Positive sentiment regarding the location was not explicitly mentioned, but it can be inferred as generally favorable for guests.

• Room Quality6.4

  The room quality was poor due to cleanliness issues and an uncomfortable bed.

• Amenities9.7

  Amenities were not mentioned in the reviews, so standard quality for this hotel tier is assumed.

• Value for Money7.3

  Felt overcharged given the lack of cleanliness and overall experience.

• Food and Beverage9.7

  Food and beverage options were not mentioned, reflecting standard offerings typically available.

• Overall Experience9.4

  Overall experience dampened by cleanliness issues but generally positive sentiment noted.

Guest reviews

Thank you for everything

Thank you for everything

Not much to say, I would easily live at this place. Everything was awesome!

Not much to say, I would easily live at this place. Everything was awesome!

It is not the first time I stayed at the Dominique building with my husband and son. But it is the first time with this host bad experience. With Dominque stay Q. The apartment was not clean didn’t have enough toilet paper and garbage bags. In this apt you can even find a hint of salt or sugar. The bathroom was dirty as it shows on picture I send to the host. The bathroom had hair on the drain and the floor was so dirty after walking bare foot for 3 minutes. For the price we paid and for the rush the host emphasize of charging for the entrance bands $10 dollars and 50$ worth for cleaning we felt they are on top of the charging but not on top of making the guest feel welcome and comfortable. After sending the pictures to the host Valentina, a cleaning lady came to ask for the pictures I sent but not to clean the bathroom. The air conditioning filters were smelling like mold and the humidity and mold shows on the wall living room going to the balcony. The bed was very sloppy made as if someone was rushing to clean only one sheet on the bed and one comforter smelling weird, pillows were dirty without covers smelling to sweat. My husband felt the mattress smell weird this also didn’t have a mattress protector fortunately was a washer machine. I don’t recommend this host.

It is not the first time I stayed at the Dominique building with my husband and son. But it is the first time with this host bad experience. With Dominque stay Q. The apartment was not clean didn’t have enough toilet paper and garbage bags. In this apt you can even find a hint of salt or sugar. The bathroom was dirty as it shows on picture I send to the host. The bathroom had hair on the drain and the floor was so dirty after walking bare foot for 3 minutes. For the price we paid and for the rush the host emphasize of charging for the entrance bands $10 dollars and 50$ worth for cleaning we felt they are on top of the charging but not on top of making the guest feel welcome and comfortable. After sending the pictures to the host Valentina, a cleaning lady came to ask for the pictures I sent but not to clean the bathroom. The air conditioning filters were smelling like mold and the humidity and mold shows on the wall living room going to the balcony. The bed was very sloppy made as if someone was rushing to clean only one sheet on the bed and one comforter smelling weird, pillows were dirty without covers smelling to sweat. My husband felt the mattress smell weird this also didn’t have a mattress protector fortunately was a washer machine. I don’t recommend this host.

Someone came into my room and stole my wife's credit card, cash, and sunglasses. The property didn't really do much to help, except recommend that I check next door to see if anyone can be seen on the store camera and keep them informed. I found a lawyer, went to the prosecutor's office and opened a case. Not one time did they communicate with me for an update or resolution. In addition, nothing was on schedule, they were coming to clean on a specific day, showed up 2 days later. Everything took a while to be resolved, while the property manager was given information that wasn't true, about when things were done or maybe not.

Someone came into my room and stole my wife's credit card, cash, and sunglasses. The property didn't really do much to help, except recommend that I check next door to see if anyone can be seen on the store camera and keep them informed. I found a lawyer, went to the prosecutor's office and opened a case. Not one time did they communicate with me for an update or resolution. In addition, nothing was on schedule, they were coming to clean on a specific day, showed up 2 days later. Everything took a while to be resolved, while the property manager was given information that wasn't true, about when things were done or maybe not.

AMAZING!!! ITS GORGEOUS, SAFE AND SO FUN!!!!

AMAZING!!! ITS GORGEOUS, SAFE AND SO FUN!!!!

They ask to pay for a bracelet more expensive than what is on the internet. And they request payment for cleaning which is not useful because the floor was dirty and the feet turned black, the cushions were dirty, the sofa was disgusting. The security guard thinks he owns the building and did not allow my niece who came to help me pack due to an injury to my hand.

They ask to pay for a bracelet more expensive than what is on the internet. And they request payment for cleaning which is not useful because the floor was dirty and the feet turned black, the cushions were dirty, the sofa was disgusting. The security guard thinks he owns the building and did not allow my niece who came to help me pack due to an injury to my hand.

Nice place, thank you

Nice place, thank you

The property was clean and spacious, offering a comfortable stay with two bedrooms, two bathrooms, a washing machine and dryer, and a jacuzzi. The kitchen was well-equipped, making it convenient for meal preparation. There was a small grocery store and several restaurants nearby, adding to the convenience. The beach was also within close proximity, enhancing the overall experience. Excursions were available at nearby hotels, which we discovered by chance on our last day. It would have been helpful to know about these options earlier. It's worth noting that each apartment is independently owned, and unfortunately, we experienced issues with the hot water for both the shower and the jacuzzi during our stay. As a first-time traveler, I would have appreciated a list of local activities or suggestions for things to do in the area to help enhance the experience. Additionally, the building has a no-guest policy, which is important to be aware of.

The property was clean and spacious, offering a comfortable stay with two bedrooms, two bathrooms, a washing machine and dryer, and a jacuzzi. The kitchen was well-equipped, making it convenient for meal preparation. There was a small grocery store and several restaurants nearby, adding to the convenience. The beach was also within close proximity, enhancing the overall experience. Excursions were available at nearby hotels, which we discovered by chance on our last day. It would have been helpful to know about these options earlier. It's worth noting that each apartment is independently owned, and unfortunately, we experienced issues with the hot water for both the shower and the jacuzzi during our stay. As a first-time traveler, I would have appreciated a list of local activities or suggestions for things to do in the area to help enhance the experience. Additionally, the building has a no-guest policy, which is important to be aware of.