San Juan, PR

Alma San Juan, Puerto Rico, Autograph Collection

405 C. de San Francisco

4 stars · Guest score 8.7/10

About this hotel

Prime Location in San Juan Luxurious Amenities Helpful Bilingual Staff To experience the charm of San Juan in comfort and style, book your stay at Alma San Juan today.

Highlights

Prime Location in San Juan

Enjoy easy access to nearby attractions and experience the vibrant neighborhood vibe of San Juan from our prime setting.

Exceptional Guest Service

Our helpful bilingual staff are dedicated to ensuring your stay is comfortable and memorable.

Luxurious Amenities and Dining

Indulge in our distinctive amenities and savor the local flavors at our on-site dining options.

Facilities

  • Swimming pool
  • Outdoor pool
  • Pool with view
  • Plunge pool
  • Rooftop pool
All 61 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Family rooms
  • Lift / Elevator
  • Luggage storage
  • Express check-in/check-out
  • Safety deposit box
  • Bar
  • Facilities for disabled guests
  • Breakfast in the room
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Wheelchair accessible
  • Kid meals
  • Snack bar
  • Toilet with grab rails
  • Evening entertainment
  • Lower bathroom sink
  • Higher level toilet
  • Nightclub/DJ
  • Outdoor furniture
  • Wine/champagne
  • Coffee Shop on site
  • Yoga classes
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Security alarm
  • Breakfast takeaway containers
  • Happy hour

Check-in & checkout

Check-in
04:00 PM – 12:00 AM
Check-out
11:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.9

    Generally clean, with some issues in room preparation but overall positive sentiment.

  • Service9.3

    Staff was very accommodating and friendly, with excellent service mentioned frequently.

  • Location9.4

    Excellent location in the heart of old San Juan, convenient to attractions.

  • Room Quality7.8

    Some rooms were windowless and noisy, impacting the quality of stay.

  • Amenities8.9

    Rooftop bar and restaurant were well-received, though some amenities like breakfast options were lacking.

  • Value for Money8.3

    Some reviews mentioned better alternatives at a lower price, indicating mixed feelings on value.

  • Food and Beverage7.9

    Positive feedback on rooftop dining, but limited breakfast options.

  • Overall Experience9.1

    Overall great experience despite some minor issues with rooms and amenities.

Guest reviews

Property was beautiful and well maintained!

Property was beautiful and well maintained!

claudia · 10/10

Super clean! The bed and bedding are 100000% the best I’ve ever slept in. Spacious room and bathroom. Restaurant and bar on site. Reservation desk was friendly, also great location

Super clean! The bed and bedding are 100000% the best I’ve ever slept in. Spacious room and bathroom. Restaurant and bar on site. Reservation desk was friendly, also great location

Not all staff were attentive. Restaurant staff were not horrible but not great. Left the impression that they didn’t want to be at work. Kind of weird.

Angela · 9/10
josep · 9/10
Mario · 9/10

The property was clean. The staff was really great, and it was great on location walking distance from a lot of good restaurants. A lot of great sightseeing and the property had really nice restaurants and rooftops and easy to access their amenities.

The property was clean. The staff was really great, and it was great on location walking distance from a lot of good restaurants. A lot of great sightseeing and the property had really nice restaurants and rooftops and easy to access their amenities.

The only thing I didn’t like is the elevators were small so only four people are allowed on the elevator at a time and it takes a while for the elevator to come so granted it is a smaller boutique hotel so that was it and then the phone in the room didn’t work maybe I didn’t know how to work it but other than that, it was great

Opeoluwa · 10/10

The location

The location

The hotel does not have a restaurant where you can have breakfast, which is included, and there was never any certainty from the workers on how that worked. We spent 1 hour between the rooftop and the café figuring out how and where we should have breakfast. The rooftop only has brunch on weekends starting at 11am which conditions the breakfast time. And the café on the first floor does not offer breakfast options. They only have bread and coffee.

Pedro Santiago · 5/10

Small cozy and well located

Small cozy and well located

The rooms we were given were too small. They had no windows, only small windows very close to the ceiling that do not allow ventilation. The other room we took didn't even have windows, only glass facing the interior of the building and couldn't be opened.

Enrique · 8/10

Very good location, the rooftop terrace is exceptional with incredible views

Very good location, the rooftop terrace is exceptional with incredible views

María · 9/10