Willemstad, CW

Elements Hotel & Shops

Hendrikplein

4 stars · Guest score 9/10

About this hotel

Luxurious Amenities for Relaxation Indulge in onsite massages and take a refreshing dip in the outdoor pool. Culinary Delights and Refreshing Drinks Enjoy a variety of local and international cuisine at Cascada Restaurant and unwind with a drink at the poolside bar or one of the three bars/lounges. Convenient Services and Comfortable Accommodations Benefit from complimentary wireless internet access, concierge services, and amenities like Egyptian cotton sheets and pillowtop beds. Book your luxurious stay at Elements Hotel & Shops and immerse yourself in the heart of Willemstad's vibrant Pietermaai District.

Highlights

Vibrant Pietermaai District

Located in the heart of Willemstad's lively neighborhood, enjoy easy access to local attractions and the vibrant city atmosphere.

Guest-Centered Service

Experience personalized concierge services, complimentary Wi-Fi, and luxurious bedding for a comfortable and relaxing stay.

Dining & Relaxation

Savor local and international cuisine at Cascada Restaurant, unwind at the poolside bar, and indulge in onsite massages and amenities.

Facilities

  • Wheelchair accessible parking
  • Self parking (surcharge)
  • Free pool cabanas
  • Pool sun loungers
  • Wheelchair-accessible van parking
All 40 facilities
  • Elevator
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Front desk (limited hours)
  • Smoke-free property
  • Tours/ticket assistance
  • Beach umbrellas
  • Free beach cabanas
  • Beach towels
  • Beach yoga on site
  • Couples/private dining
  • Shopping mall on site
  • Banquet hall
  • Eco-friendly toiletries
  • LED light bulbs
  • Renewable energy source - solar
  • Outdoor entertainment area
  • Walkway to water
  • Casino nearby
  • Health or beauty spa nearby
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Locally-owned & organized tours & activities
  • Showcase for local artists
  • Guest education on local ecosystems and culture
  • Locally-sourced food on site (80% or more)
  • Energy-saving switches
  • At least 80% of all lighting comes from LEDs
  • Vegetarian menu options available
  • Free WiFi
  • Terrace
  • Luggage storage
  • Concierge service

Check-in & checkout

Check-in
04:00 PM – anytime
Check-out
12:00 PM

The front desk is open daily from 8:00 AM - 10:30 PM. The front desk is staffed during limited hours.

House rules

Pets

Pets not allowed

Pets

Service animals are exempt from fees/restrictions

Guest type

Essential workers only - NO

Guest type

LGBTQ friendly

General

Professional property host/manager

Pets

Service animals are allowed

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness8.3

    The reviews indicate there were cleanliness issues with some rooms, particularly with old rooms and unclean bathrooms.

  • Service9.8

    Many reviews highlight exceptional service, especially from staff at the front desk and pool deck.

  • Location9.3

    The location is praised for its convenience, being close to restaurants, shops, and landmarks.

  • Room Quality8.8

    Rooms are described as modern and comfortable, although some noted issues with cleanliness were present.

  • Amenities9.3

    The rooftop bar and food options were well received, contributing positively to the experience.

  • Value for Money8.3

    Some reviews suggest the restaurant is overpriced, affecting the overall value for money.

  • Food and Beverage8.8

    Food quality is mentioned positively, especially at the steak and seafood restaurant; however, there were some concerns about prices.

  • Overall Experience9.3

    Overall, many guests enjoyed their stay and expressed a desire to return.

Guest reviews

Did not try the laundry service. But the staff was awesome!

Did not try the laundry service. But the staff was awesome!

Annesh · 6/10

The area was quite nice, staff was friendly, only issue was hearing the toilets of the upper rooms being flushed was a little disturbing with the constant noise anytime someone uses the washroom other than that no issues at all.

The area was quite nice, staff was friendly, only issue was hearing the toilets of the upper rooms being flushed was a little disturbing with the constant noise anytime someone uses the washroom other than that no issues at all.

Keon · 8/10

Exceptional Stay: Prime Location and Stellar Service I had a truly great stay at this hotel, and I wholeheartedly recommend it. The two major selling points for this property are its prime location and the exceptional service. The hotel’s location is outstanding. The convenience to get to eating, dining, and all the other places of interest around the city is unparalleled—everything you could want to see or do is within easy walking distance. This saved so much time and made exploring the city incredibly easy. Beyond the perfect location, the service was excellent from start to finish. The staff were extremely friendly, attentive, helpful, and highly accommodating throughout my entire trip. They genuinely went out of their way to ensure I had a comfortable stay. I must give special thanks to a few individuals who truly made a difference: Shediah, Shelsie, Mickiesha, and Nissandro. Each of them helped me out every step of the way with a kind word, a helpful suggestion, or just ensuring a smooth experience. I am truly grateful for their professionalism and warmth. This is a fantastic property for anyone looking for convenience and top-tier hospitality.

Exceptional Stay: Prime Location and Stellar Service I had a truly great stay at this hotel, and I wholeheartedly recommend it. The two major selling points for this property are its prime location and the exceptional service. The hotel’s location is outstanding. The convenience to get to eating, dining, and all the other places of interest around the city is unparalleled—everything you could want to see or do is within easy walking distance. This saved so much time and made exploring the city incredibly easy. Beyond the perfect location, the service was excellent from start to finish. The staff were extremely friendly, attentive, helpful, and highly accommodating throughout my entire trip. They genuinely went out of their way to ensure I had a comfortable stay. I must give special thanks to a few individuals who truly made a difference: Shediah, Shelsie, Mickiesha, and Nissandro. Each of them helped me out every step of the way with a kind word, a helpful suggestion, or just ensuring a smooth experience. I am truly grateful for their professionalism and warmth. This is a fantastic property for anyone looking for convenience and top-tier hospitality.

Dave · 10/10

Good hospitality and services

Good hospitality and services

Shakiem · 6/10

Nice room & staff

Nice room & staff

Eduard · 8/10

Very centralized to the floating bridge, Curaçao and Dushi signs, markets, souvenir shops and more. Great location. The staff was AMAZING! Eesh literally walked me to the street to assist me with the parking setup and was extremely helpful throughout our stay. Chelsea was great as well and the housekeepers were helpful and had great energy. The rooftop bar was such a good time Friday and Saturday. The restaurant downstairs is delicious and has great ambiance. Jose is delightful and kind. I would definitely stay here again!

Very centralized to the floating bridge, Curaçao and Dushi signs, markets, souvenir shops and more. Great location. The staff was AMAZING! Eesh literally walked me to the street to assist me with the parking setup and was extremely helpful throughout our stay. Chelsea was great as well and the housekeepers were helpful and had great energy. The rooftop bar was such a good time Friday and Saturday. The restaurant downstairs is delicious and has great ambiance. Jose is delightful and kind. I would definitely stay here again!

Shaniqua · 8/10

The people and the staff at the Elements are great essentially Chelsea. The receptionists she was very welcoming 🙏 😊 she make my experience better thanks to all the staff of Elements and the hotel

The people and the staff at the Elements are great essentially Chelsea. The receptionists she was very welcoming 🙏 😊 she make my experience better thanks to all the staff of Elements and the hotel

kolis · 10/10

Excellent. We loved

Excellent. We loved

DANIEL · 10/10