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Punta del Este, UY
Serena Hotel - Punta del Este - Unico sobre la Playa
Rambla William Parada 24
4 stars · Guest score 8.3/10
About this hotel
Historic Charm and Modern Elegance The Serena Hotel, a historic property with a modern twist, offers a unique experience at Playa Mansa. Originally a flour mill, this hotel boasts a rich history that has been beautifully preserved through its architecture and design. Luxurious Spa and Gastronomy Indulge in a pampering session at the renovated spa, where top professionals ensure a rejuvenating experience. For food enthusiasts, Al Mar gourmet Restaurant by OLIVO serves up a delectable menu that promises a culinary delight. Beach Club Bliss Experience ultimate relaxation at MANSA - The Beach Club, offering premium outdoor pool services right by the beach. Sip on refreshing drinks, soak up the sun on the deck, and enjoy events by top international brands. Book now to immerse yourself in luxury and history at Serena Hotel.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Parking garage
- Heated pool
- Indoor pool
- Pet bowls
All 88 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Business center
- Heating
- Terrace
- Garden
- Pets allowed
- Hiking
- Lift / Elevator
- Laundry
- Luggage storage
- Fishing
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Horse riding
- Golf course
- Ironing service
- Meeting/banquet facilities
- Car hire
- Breakfast in the room
- Massage services
- Windsurfing
- Spa/wellness center
- Barber/beauty shop
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Beachfront
- Concierge service
- Private beach area
- Adult only
- Outdoor furniture
- Sun loungers or beach chairs
- Sun umbrellas
- Airport drop off
- Airport pick up
- Outdoor fireplace
- Spa/wellness center services
- Beauty Services
- Manicure
- Pedicure
- Hair Salon Services
- Beach
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Security alarm
- Key card access
- Happy hour
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 11:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.1
Several reviews speak positively about the cleanliness, although some guests mentioned needing more amenities.
- Service9.1
Many guests highlighted excellent service, with special mention of attentive staff and good service quality.
- Location9.1
Consistently praised by guests for its beautiful beachfront and accessibility.
- Room Quality8.1
Rooms are generally comfortable and well-maintained, although some guests suggested improvements in amenities.
- Amenities7.6
Amenities were mentioned as lacking, particularly the need for a gym and sauna.
- Value for Money7.9
Some guests felt the hotel was overpriced for the offerings; however, many appreciated the overall experience.
- Food and Beverage8.1
Food quality was rated well, but some guests desired more variety in breakfast options.
- Overall Experience8.4
Overall good experience, though there are areas identified for improvement.
Guest reviews
Beautiful facilities and very friendly staff
Beautiful facilities and very friendly staff
It's a bit expensive but nothing extraordinary for Punta del Este
Location
Location
Breakfast
Fantastic location. Very friendly and helpful staff.
Fantastic location. Very friendly and helpful staff.
The location
The location
Nothing everything is beautiful
The attention
The attention
I have nothing to complain about