Gold Coast, AU

voco Gold Coast by IHG

31 Hamilton Avenue

4 stars · Guest score 8.1/10

About this hotel

Breathtaking Views Luxurious Amenities Culinary Delights Experience the stunning ocean or hinterland views at voco Gold Coast in Surfers Paradise. Enjoy 2 outdoor pools, a fitness centre, and modern rooms with essential amenities. Indulge in mouth-watering dishes at Clifford's Grill & Lounge and unwind at the Social House with tempting cocktails. With a 24-hour business centre, meeting rooms, and tour assistance, your stay will be seamless and memorable. Book now for an unforgettable Gold Coast getaway.

Highlights

Nearby Attractions & Vibe

Explore Surfers Paradise with easy access to the Gold Coast’s iconic sights and a lively beachfront atmosphere nearby.

Service & Comfort

Friendly staff and a thoughtful approach to guest needs help ensure a comfortable, seamless stay.

Amenities & Dining

Enjoy two outdoor pools, a fitness centre, and dining experiences at Clifford’s Grill & Lounge plus social moments at the Social House.

Facilities

  • Parking
  • Swimming pool
  • Private parking
  • Outdoor pool
  • Accessible parking
  • Parking garage
  • Pool with view
  • Heated pool
  • Fence around pool
All 90 facilities
  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Fitness center
  • 24-hour front desk
  • Restaurant
  • Room service
  • Heating
  • Terrace
  • Garden
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Fishing
  • Safety deposit box
  • Bar
  • Fax/photocopying
  • Tour desk
  • Golf course
  • Soundproof rooms
  • Facilities for disabled guests
  • Ironing service
  • Meeting/banquet facilities
  • Canoeing
  • Dry cleaning
  • Breakfast in the room
  • Diving
  • Snorkelling
  • Currency exchange
  • Non-smoking throughout
  • Sun terrace
  • Daily housekeeping
  • Designated smoking area
  • Concierge service
  • Special diet menus - on request
  • Wheelchair accessible
  • Kid meals
  • ATM/cash machine on site
  • Toilet with grab rails
  • Indoor play area
  • Public transport tickets
  • Kid-friendly buffet
  • Lower bathroom sink
  • Higher level toilet
  • Outdoor furniture
  • Wine/champagne
  • Coffee Shop on site
  • Fruits
  • Shallow end
  • Visual aids: Braille
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Fire extinguishers
  • First aid kit available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Physical distancing in dining areas
  • Food delivered to guest room
  • CCTV outside property
  • CCTV in common areas
  • Process in place to check health of guests
  • Access to health care professionals
  • Screens / Barriers between staff and guests for safety
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Thermometers for guests provided by property
  • Breakfast takeaway containers
  • Key card access
  • Broadcast Live sport events
  • Happy hour

Check-in & checkout

Check-in
02:00 PM
Check-out
10:00 AM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness7.5

    Several mentions of uncleaned rooms and dirty items, indicating a need for improvement.

  • Service8.5

    Many reviews highlight friendly and helpful staff.

  • Location9.0

    Convenient location frequently praised in multiple reviews.

  • Room Quality8.0

    Rooms described as nice, though some issues noted such as broken shower heads.

  • Amenities7.5

    Several amenities are mentioned; however, some areas like the pool need updates.

  • Value for Money7.9

    Guests feel that the pricing is reasonable considering the location.

  • Food and Beverage8.5

    Positive remarks about breakfast and dining facilities.

  • Overall Experience8.0

    Overall enjoyment expressed despite some complaints.