Strategic Location
Just a 10-minute drive from the City Centre, with popular attractions like Happy Valley and Window of the World within 20 minutes.
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Shenzhen, CN
Shenzhen Novotel Watergate
1019 Shennan Zhong Road.
4 stars · Guest score 7.7/10
About this hotel
Convenient Location Novotel Watergate Shenzhen is strategically situated just a 10-minute drive from the City Centre, offering easy access to popular attractions such as Happy Valley and Window of the World within a short 20-minute drive. Modern Amenities Enjoy a comfortable stay in the tastefully decorated modern rooms equipped with air conditioning, minibar, and cozy seating area. The hotel also boasts an outdoor pool, fitness center, and two dining options serving Asian and international specialties. Environmental Consciousness In addition to its array of facilities, Novotel Watergate takes pride in its eco-friendly initiatives by reducing single-use plastics in toiletries. Book your stay at Novotel Watergate Shenzhen for a memorable and sustainable experience.
Highlights
Comfortable Stay
Enjoy modern rooms with air conditioning, a minibar, and cozy seating, complemented by outdoor pools and a fitness center.
Dining & Eco Initiatives
Savor Asian and international cuisines at two dining options, while the hotel reduces single-use plastics for a sustainable experience.
Facilities
- Parking
- Free Parking
All 59 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Safety deposit box
- Fax/photocopying
- Tour desk
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Concierge service
- Electric vehicle charging station
- Coffee Shop on site
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Key card access
Check-in & checkout
- Check-in
- 02:00 PM – 06:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.0
Several reviews mentioned cleanliness issues including odors in rooms.
- Service8.9
Mixed reviews; some staff were found helpful, but issues with communication were noted.
- Location8.9
Convenient locations mentioned, though access to the hotel was challenging.
- Room Quality7.0
Comments on aging facilities and inadequate privacy in room design.
- Amenities7.0
Amenities like the pool were criticized for being unusable or inadequate.
- Value for Money7.5
Mixed sentiment; reasonable pricing but some guests felt it didn't meet expectations.
- Food and Beverage7.0
Multiple mentions of poor breakfast quality and limited food options.
- Overall Experience8.4
Positive experiences from specific guests, despite individual issues noted.