Prime Kuala Lumpur Location
Situated in the heart of Kuala Lumpur, close to popular attractions and vibrant neighbourhoods for an immersive city experience.
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Kuala Lumpur, MY
The Platinum 2 Kuala Lumpur by LUMA
1020 Jalan Sultan Ismail , Platinum Suites
4 stars · Guest score 8.3/10
About this hotel
Rooftop Pool and Fitness Centre Enjoy a refreshing dip in the rooftop pool or break a sweat at the fitness centre during your stay at The Platinum 2 Kuala Lumpur by LUMA. Convenient Amenities Benefit from free WiFi, private parking, and a 24-hour front desk ensuring a seamless experience for all guests. Comfortable Accommodation Relax in soundproof units with modern amenities including flat-screen TVs, air conditioning, and private bathrooms, providing a tranquil retreat in the heart of Kuala Lumpur. To book your stay at The Platinum 2 Kuala Lumpur by LUMA and discover the best of Kuala Lumpur, visit our website or call us directly.
Highlights
Guest-Centric Service
Enjoy soundproof rooms with modern amenities and a 24-hour front desk, ensuring a comfortable and seamless stay.
Unique Amenities
Relax at the rooftop pool and stay connected with free WiFi, complemented by private parking and contemporary in-room comforts.
Facilities
- Parking
- Free Parking
- Swimming pool
- Valet parking
- Private parking
- Outdoor pool
- Accessible parking
- Parking garage
- Infinity pool
- Rooftop pool
All 48 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Family rooms
- Lift / Elevator
- Luggage storage
- Airport shuttle
- Fax/photocopying
- Car hire
- Non-smoking throughout
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Concierge service
- ATM/cash machine on site
- Public transport tickets
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Key access
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Delivered food - securely covered
- Key card access
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness7.8
Some complaints regarding unpleasant odors and lack of proper maintenance.
- Service8.8
Staff is noted as very good and excellent service in some instances.
- Location9.3
The location is brilliant, with close proximity to major sights.
- Room Quality7.8
Rooms are spacious but some issues reported with cleanliness.
- Amenities7.3
Pool was unavailable and kitchen was poorly equipped.
- Value for Money8.3
Standard quality for this hotel tier, but some dissatisfaction noted.
- Food and Beverage8.8
Standard quality for this hotel tier.
- Overall Experience8.3
Mixed feelings due to service and cleanliness issues.