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Hanoi, VN
Bella Rosa Hotel & Travel
21 Cau Go
4 stars · Guest score 9/10
About this hotel
Central Location in Hanoi's Old Quarter Area Situated just a minute's walk from Thang Long Water Puppet Theater and Hoan Kiem Lake, Hanoi Bella Rosa Suite Hotel offers a prime location for exploring the vibrant city of Hanoi. Comfortable and Well-Equipped Rooms Each room at the hotel is designed with your comfort in mind, featuring amenities such as air conditioning, a flat-screen TV, minibar, and a safety deposit box. Unwind in the cozy seating area or enjoy a cup of tea while taking in views of the lake or city. Convenient Services and Facilities Benefit from the hotel's 24-hour front desk staff who are ready to assist with luggage storage, laundry services, and tour arrangements. Additionally, take advantage of the bike and car hire services to explore the city at your own pace. Book your stay at Hanoi Bella Rosa Suite Hotel for a memorable experience in Hanoi's bustling Old Quarter.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Room service
- Heating
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Tour desk
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Car hire
- Dry cleaning
- Currency exchange
- Non-smoking throughout
- Sun terrace
- Private check-in/check-out
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Snack bar
- Lockers
- Lower bathroom sink
- Higher level toilet
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Access to health care professionals
- 24-hour security
- Security alarm
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Live music/performance
- Cooking class
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Generally clean but some reviews mention noise issues due to the location.
- Service9.8
Exceptional staff noted in multiple reviews.
- Location9.3
Primarily positive feedback for central and convenient location.
- Room Quality8.3
Some rooms are described as small and noisy, impacting comfort.
- Amenities8.3
Basic amenities are mentioned positively but could be improved.
- Value for Money9.3
Generally seen as good value for the location and service provided.
- Food and Beverage9.3
Breakfast and overall food quality received high praise.
- Overall Experience9.3
Overall pleasant stay with minor drawbacks noted.