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Chennai, IN
ibis Chennai City Centre - An Accor Brand
690 Anna Salai, Mount Rd, Near US Conuslate, Thousand Lights
4 stars · Guest score 6.6/10
About this hotel
Prime Location and Accessibility Situated on Anna Salai Road, opposite the Metro Station, ibis Chennai City Centre offers easy access to key landmarks and the airport, making it a convenient choice for travelers. Modern Amenities and Dining Options Enjoy a well-equipped fitness center, a stylish lobby bar 'The Hub', and a 24-hour multi-cuisine restaurant 'Spice It' offering an extensive breakfast spread. The rooms are designed with free high-speed WiFi, LED TV, and tea/coffee facilities for a comfortable stay. Near Major Attractions Within a short distance from the US Consulate, Apollo Hospital, and popular shopping destinations like Spencers Plaza & Express Avenue Mall, the hotel is an ideal hub for guests looking to explore Chennai. Book now to experience a seamless blend of comfort and convenience at ibis Chennai City Centre!
Facilities
- Parking
- Free Parking
- Valet parking
- Accessible parking
- Pet bowls
All 78 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Pets allowed
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Car hire
- Dry cleaning
- Packed lunches
- Currency exchange
- Babysitting/child services
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Board games/puzzles
- Shuttle service (additional charge)
- Special diet menus - on request
- Wheelchair accessible
- Allergy-free room
- Kid meals
- Snack bar
- Lockers
- Wine/champagne
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Screens / Barriers between staff and guests for safety
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Breakfast takeaway containers
- Key card access
- Mobile app for room service
Check-in & checkout
- Check-in
- 02:00 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness4.0
Multiple reviews report strong unpleasant smells in lift and reception, musty-smelling bedsheets, unidentified stains and an untidy toilet — overall cleanliness is poor.
- Service9.0
Mixed but with notable positive interventions: several reviewers describe slow check-in and at least one rude staff member, yet duty manager/manager acted helpfully (allowed no-charge checkout) and some staff are praised — service is inconsistent but management responsiveness and some helpful staff justify an above-average score.
- Location9.5
Frequently praised as convenient — close to the US consulate, hospitals, marine beach and transport — location is a clear strength.
- Room Quality4.5
Rooms repeatedly described as very small/cramped, awkward bathroom arrangement, wrong bed types provided, connecting doors and visible wear — room quality is below expectation.
- Amenities5.5
Several amenity issues: no sanitary items provided, phone not working, missing towels, non-functioning jet spray and parking problems — amenities are inconsistent and below standard.
- Value for Money4.8
Multiple guests felt the hotel is overpriced for the experience (one cited ~₹10,000 for ~15 hours); overall value is judged poor.
- Food and Beverage8.0
Breakfast is repeatedly mentioned as available and 'ok' (a common pro); however reviewers note limited options and room-service/food quality could improve — overall F&B is one of the stronger areas.
- Overall Experience7.5
Net experience is mixed-to-negative for many reviewers due to cleanliness, room size and service inconsistencies, but strong location, acceptable breakfast and some helpful management actions lift the overall impression above the lowest scores.
