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Lijiang, CN
佬树客栈 Big Tree Guesthouse - Free Laundry & Coffee
No.111 Ba Yi Lower Section, Qi Yi Street
3 stars · Guest score 9.7/10
About this hotel
Scenic Garden Views Modern Amenities Convenient Location Book now to experience the perfect blend of nature, comfort, and convenience at Big Tree Guesthouse - Naxi old style.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Terrace
- Family rooms
- Garden
- Pets allowed
- Hiking
- Laundry
- Luggage storage
- Airport shuttle
- Tour desk
- Hot tub/Jacuzzi
- Car hire
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Public transport tickets
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Physical distancing in dining areas
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Process in place to check health of guests
- Screens / Barriers between staff and guests for safety
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Bike tours
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.8
Several reviews mentioned issues with cleanliness, including dirty rooms upon arrival.
- Service10.0
Staff were consistently described as friendly, helpful, and attentive.
- Location9.8
The hotel is located in a beautiful area in the old town, well-received by guests.
- Room Quality9.8
Rooms are described as beautiful, comfortable, and featuring good amenities.
- Amenities9.8
Reviewed positively for having a washer and dryer, and other facilities.
- Value for Money9.7
Guests felt that the amenities and service justified the cost.
- Food and Beverage9.8
Not explicitly mentioned, but general satisfaction with dining experiences.
- Overall Experience10.0
Guests had an excellent experience overall, with high recommendations.
Guest reviews
Service beyond expectations by Jade, English speaking. Very service-oriented. Excellent location. Good rooms in the new adjacent building. Recommended.
Service beyond expectations by Jade, English speaking. Very service-oriented. Excellent location. Good rooms in the new adjacent building. Recommended.
I liked the traditional Chinese house. The staff is very friendly, the bed is comfortable and clean. The cute cat and dog also add to the charm.
I liked the traditional Chinese house. The staff is very friendly, the bed is comfortable and clean. The cute cat and dog also add to the charm.
The staff are very nice and friendly.
The staff are very nice and friendly.
Nothing
Good position to visit Lijiang. Charming room. Very helpful and friendly staff. I recommend.
Good position to visit Lijiang. Charming room. Very helpful and friendly staff. I recommend.
Everything is extremely exceptional. I will absolutely recommend.
Everything is extremely exceptional. I will absolutely recommend.
Everything, the location is amazing, the facilities are super comfy and clean. The host and people working there are super efficient, friendly, and considerate. I love how they are so flexible and adapt to the situation and are super responsive.
Everything, the location is amazing, the facilities are super comfy and clean. The host and people working there are super efficient, friendly, and considerate. I love how they are so flexible and adapt to the situation and are super responsive.
Excellent location, embracing staff, and providing all information patiently. Comfortable bed. Jade waited for us at the entrance to the old town with a luggage cart, arranged a shared taxi. Thank you very much.
Excellent location, embracing staff, and providing all information patiently. Comfortable bed. Jade waited for us at the entrance to the old town with a luggage cart, arranged a shared taxi. Thank you very much.
The room