Prime Hanoi Location
Situated in the city, close to popular attractions, offering guests an authentic Hanoi experience with vibrant neighborhood surroundings.
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Hanoi, VN
Sena Boutique Hotel & Travel
20 Phố Hàng Hòm
4 stars · Guest score 9/10
About this hotel
Luxurious Accommodation Indulge in our allergy-free rooms with modern amenities, ensuring a comfortable stay. Enjoy city views and premium bed linen in select rooms. Convenient Services From concierge assistance to currency exchange, our 24-hour front desk is here to cater to all your needs. Make use of our tour desk to explore Hanoi effortlessly. Delicious Dining Options Start your day with a delicious breakfast spread offering buffet, à la carte, and continental choices. Unwind at our on-site restaurant and savor delectable dishes in a cozy setting. Experience luxury and convenience at Sena Boutique Hotel & Travel. Book now for a memorable stay in Hanoi.
Highlights
Exceptional Guest Service
Our 24-hour front desk and concierge services ensure a seamless and comfortable stay tailored to your needs.
Unique Dining & Comfort
Enjoy a variety of breakfast options and relax at our on-site restaurant, complemented by allergy-free rooms and modern amenities.
Facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Heating
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Dry cleaning
- Currency exchange
- Non-smoking throughout
- Private check-in/check-out
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Lockers
- Public transport tickets
- Airport drop off
- Airport pick up
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Physical distancing rules followed
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Contactless check-in/check-out
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV in common areas
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Bike tours
- Tour/class on local culture
- Mobile app for room service
Check-in & checkout
- Check-in
- 02:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
There are mentions of noise and thin walls which can affect perceived cleanliness.
- Service9.8
Overall sentiment highlights very friendly and helpful staff in multiple reviews.
- Location9.8
Many reviews remark on the excellent location in the heart of the city.
- Room Quality8.8
Rooms are often described as nice and spacious, with some upgrades noted.
- Amenities8.3
Some reviews suggest basic amenities or lack thereof.
- Value for Money8.8
While there are mentions of it being pricey, the overall experience suggests good value.
- Food and Beverage9.3
Multiple positive mentions regarding breakfast and food options.
- Overall Experience9.3
Overall, guests express a very positive experience with no major complaints.
Guest reviews
Great location, very helpful and friendly staff, breakfast had a great choice.
Great location, very helpful and friendly staff, breakfast had a great choice.
Not a lot, just the cockroach in my room!!
Top located in the old town and still quite quiet. The simple rooms did not have a real window but otherwise had everything you need. Staff very nice and helpful, good breakfast. A somewhat dated but still nice city hotel.
Top located in the old town and still quite quiet. The simple rooms did not have a real window but otherwise had everything you need. Staff very nice and helpful, good breakfast. A somewhat dated but still nice city hotel.
Location
Location
The breakfast can be more continental
Poor breakfast although sufficient for me. Rooms have no city view but the staff is really super helpful. The air conditioner broke and they immediately changed our room in the middle of the night.
Poor breakfast although sufficient for me. Rooms have no city view but the staff is really super helpful. The air conditioner broke and they immediately changed our room in the middle of the night.
Well-prepared staff, speaks excellent English
Well-prepared staff, speaks excellent English
Breakfast to be improved.