Sena Boutique Hotel & Travel

About this hotel

Luxurious Accommodation Indulge in our allergy-free rooms with modern amenities, ensuring a comfortable stay. Enjoy city views and premium bed linen in select rooms. Convenient Services From concierge assistance to currency exchange, our 24-hour front desk is here to cater to all your needs. Make use of our tour desk to explore Hanoi effortlessly. Delicious Dining Options Start your day with a delicious breakfast spread offering buffet, à la carte, and continental choices. Unwind at our on-site restaurant and savor delectable dishes in a cozy setting. Experience luxury and convenience at Sena Boutique Hotel & Travel. Book now for a memorable stay in Hanoi.

Highlights

Facilities

• WiFi available
• Free WiFi
• Non-smoking rooms
• Air conditioning
• 24-hour front desk
• Restaurant
• Room service
• Heating
• Terrace
• Family rooms
• Lift / Elevator
• Laundry
• Luggage storage
• Express check-in/check-out
• Airport shuttle
• Safety deposit box
• Tour desk
• Soundproof rooms
• Ironing service
• Car hire
• Dry cleaning
• Currency exchange
• Non-smoking throughout
• Private check-in/check-out
• Airport shuttle (additional charge)
• Shuttle service (additional charge)
• Concierge service
• Lockers
• Public transport tickets
• Airport drop off
• Airport pick up
• Shuttle service
• Staff adhere to local safety protocols
• Laundry washed per local authority guidelines
• Guest rooms disinfected between stays
• Cleaning standards that are effective against Coronavirus
• Physical distancing rules followed
• Hand sanitizer in guest room and key areas
• Cashless payment available
• Fire extinguishers
• First aid kit available
• Sanitized tableware & silverware
• Contactless check-in/check-out
• Invoice provided
• Guests can opt-out any cleaning services during stay
• Smoke alarms
• Guest room sealed after cleaning
• Property cleaned by professional cleaning companies
• Key access
• Food delivered to guest room
• CCTV in common areas
• Face masks for guests available
• 24-hour security
• Delivered food - securely covered
• Security alarm
• Thermometers for guests provided by property
• Walking tours
• Breakfast takeaway containers
• Bike tours
• Tour/class on local culture
• Mobile app for room service

Check-in & checkout

Check-in

02:00 PM – 12:00 AM

Check-out

12:00 PM

Choose dates from search to see available rooms.

Guest sentiment

• Cleanliness8.3

  There are mentions of noise and thin walls which can affect perceived cleanliness.

• Service9.8

  Overall sentiment highlights very friendly and helpful staff in multiple reviews.

• Location9.8

  Many reviews remark on the excellent location in the heart of the city.

• Room Quality8.8

  Rooms are often described as nice and spacious, with some upgrades noted.

• Amenities8.3

  Some reviews suggest basic amenities or lack thereof.

• Value for Money8.8

  While there are mentions of it being pricey, the overall experience suggests good value.

• Food and Beverage9.3

  Multiple positive mentions regarding breakfast and food options.

• Overall Experience9.3

  Overall, guests express a very positive experience with no major complaints.

Guest reviews

the staff were incredibly friendly and consistently helpful - absolutely cannot fault the service. Hanna and Linna tended to us at reception, and the man who helped with our luggage was very good.

the staff were incredibly friendly and consistently helpful - absolutely cannot fault the service. Hanna and Linna tended to us at reception, and the man who helped with our luggage was very good.

Przyjazny personel. Dobre śniadanie z szerokim wyborem opcji z menu.

Przyjazny personel. Dobre śniadanie z szerokim wyborem opcji z menu.

Ogromne rozczarowanie. Pokój na żywo wygląda zupełnie inaczej niż na zdjęciach i wszędzie jest brudno. Łazienka w opłakanym stanie: zepsute mocowanie słuchawki prysznicowej, woda zalewająca całą podłogę. Do tego „widok” z okna wprost na okno i pokój obok, w odległości metra. Zupełnie nic się nie zgadzało z tym co jest w ofercie.

Amazing place, fantastic and incredibly friendly staff, hanna on the front desk is great. Rooms are spacious and comfortable

Amazing place, fantastic and incredibly friendly staff, hanna on the front desk is great. Rooms are spacious and comfortable

Not applicable

This property is great, the staff are amazing especially Hanna on the front desk. The room was very spacious and comfortable in a great location.

This property is great, the staff are amazing especially Hanna on the front desk. The room was very spacious and comfortable in a great location.

No complaints