Prime Location
Situated in Johannesburg's vibrant Melrose Arch Precinct, close to major attractions like Rosebank Mall and Wanderers Golf Club.
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Johannesburg, ZA
Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch
Whitely Street; Melrose Arch Precinct; Melrose Arch
4 stars · Guest score 8.7/10
About this hotel
Luxury Accommodations and Design Experience luxury at its finest with our upscale guestrooms featuring luxury bedding, floor-to-ceiling windows, and modern amenities including LCD TVs and in-room safes. Dining Experience Indulge in a culinary journey at our in-house restaurant offering delectable dishes for breakfast, lunch, and dinner. Unwind at our elegant bar with signature cocktails and milkshakes in a vibrant setting. Convenient Location and Nearby Attractions Located in the heart of Johannesburg, our hotel is just a stone's throw away from the Melrose Arch Precinct and a short drive from major attractions like Rosebank Mall and Wanderers Golf Club. Book your stay now at Protea Hotel Fire & Ice! by Marriott Johannesburg Melrose Arch for an unforgettable experience.
Highlights
Guest Comfort & Service
Enjoy luxurious accommodations with modern amenities, attentive service, and a welcoming atmosphere for a memorable stay.
Dining & Amenities
Savor delicious meals at our in-house restaurant and unwind at the stylish bar with signature cocktails and milkshakes.
Facilities
- Parking
- Swimming pool
- Outdoor pool
- Accessible parking
- Parking garage
All 71 facilities
- Fitness facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- Fitness center
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Lift / Elevator
- Laundry
- Luggage storage
- Airport shuttle
- Safety deposit box
- Bar
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Facilities for disabled guests
- Ironing service
- Meeting/banquet facilities
- Dry cleaning
- Breakfast in the room
- Non-smoking throughout
- Sun terrace
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Wheelchair accessible
- Kid meals
- Electric vehicle charging station
- Toilet with grab rails
- Lower bathroom sink
- Outdoor furniture
- Sun loungers or beach chairs
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Shuttle service
- Game drives
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Property cleaned by professional cleaning companies
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Key card access
- Tour/class on local culture
- Broadcast Live sport events
- Temporary art galleries
- Stand-up comedy
Check-in & checkout
- Check-in
- 03:00 PM – 12:00 AM
- Check-out
- 10:00 AM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.3
Clean and well-maintained, but some reviews indicated issues with room layout and privacy.
- Service9.3
Service received high praise for friendliness and responsiveness from staff.
- Location9.3
Located in a lovely and central area, making it convenient for guests.
- Room Quality7.8
Room layout was awkward and basic amenities lacking; however, rooms were clean.
- Amenities8.8
Amenities are generally good, but some rooms were noted as lacking luxury.
- Value for Money8.8
Good value considering the service and location, though some improvements needed.
- Food and Beverage8.3
Breakfast had a wonderful variety, but options were limited at other times.
- Overall Experience9.0
Overall stay was enjoyable, with varied experiences shared by guests.
Guest reviews
It's a beautiful hotel, loved the decor. The staff were so helpful and friendly we had a wonderful few days. The location was excellent- close to local restaurants and shopping.
It's a beautiful hotel, loved the decor. The staff were so helpful and friendly we had a wonderful few days. The location was excellent- close to local restaurants and shopping.
Hotel located in a secure area where you can walk around. The hotel is modern, the rooms are spacious, clean, and well-equipped. Excellent breakfast. Efficient staff.
Hotel located in a secure area where you can walk around. The hotel is modern, the rooms are spacious, clean, and well-equipped. Excellent breakfast. Efficient staff.
No fresh orange juice. Too bad.
everything
everything
The hotel is in a perfect location, making it very convenient for exploring the area. The staff were incredibly friendly, welcoming and went above and beyond to make our stay enjoyable.
The hotel is in a perfect location, making it very convenient for exploring the area. The staff were incredibly friendly, welcoming and went above and beyond to make our stay enjoyable.
I’m very sensitive to light and struggled to sleep with the blue USB indicator light next to the bed. It would be great if there were an option to switch the light off or available small blackout stickers to cover the indicator lights at night. Otherwise I had no real complaints. :D
Excellent location with lovely friendly staff.
Excellent location with lovely friendly staff.
Location great - close to shops and restaurants. Plenty of options for breakfast. Room a good size.
Location great - close to shops and restaurants. Plenty of options for breakfast. Room a good size.
At times when busy, there were no glasses available for juice and bread had run out. Supplies were depleted by 10am