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Tulum, MX

Hotel Ko'ox Wenne

Calle Asteroide ENTRE CALLE OSIRIS

Independent hotel · Guest score 8.4/10

About this hotel

Central Location in Tulum Hotel Ko'ox Wenne, centrally located in Tulum, offers air-conditioned rooms, an outdoor pool, free WiFi, and a terrace. Just a stone's throw away from Tulum's key attractions, including the Tulum Archeological Site and the bustling Tulum Bus station. Comfortable and Convenient Each room at Hotel Ko'ox Wenne is thoughtfully furnished with a desk, flat-screen TV, and a private bathroom. Some rooms even boast picturesque city views. The attentive staff, fluent in English and Spanish, are always ready to assist guests with a warm smile. Explore and Relax Unwind by the pool, explore nearby attractions like Parque Nacional Tulum and Sian Ka´an Biosphere Reserve, or seek recommendations from the knowledgeable staff. Book your stay at Hotel Ko'ox Wenne for a memorable Tulum experience.

Highlights

Central Tulum Location

Situated near key attractions like the Tulum Archeological Site and vibrant local spots, enjoy easy access to the best of Tulum.

Comfort & Service

Friendly staff fluent in English and Spanish provide attentive service, ensuring a comfortable and welcoming stay.

Relaxing Amenities

Unwind by the outdoor pool or enjoy the terrace, and make the most of air-conditioned rooms with modern furnishings.

Facilities

Swimming pool
Outdoor pool
Rooftop pool

All 36 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Express check-in/check-out
Safety deposit box
Private check-in/check-out
Daily housekeeping
Open-air bath
Outdoor furniture
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Face masks for guests available
24-hour security
Thermometers for guests provided by property

Check-in & checkout

Check-in: 03:00 PM – 04:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness7.7
Many reviews mentioned issues like a dirty pool and a musty smell in the room.
Service9.2
Several reviews praised the friendly and helpful staff.
Location9.2
Consistent mention of the hotel's great location near the city center.
Room Quality8.2
Room quality received mixed feedback, with some positive aspects and notable negatives.
Amenities8.7
Amenities like a rooftop pool received positive comments, though some items were not functional.
Value for Money8.2
Fairly priced but some guests felt that certain issues affected overall value.
Food and Beverage7.2
Limited food options were noted, with some guests wishing for more offerings.
Overall Experience8.7
Overall positive experiences, highlighting a few key issues that some guests faced.

Guest reviews

Nayeli · 5/10

Comfort, security, and tranquility
Comfort, security, and tranquility
I got a room that had a little shower leak, everything else was perfect 👌
Tuz · 9/10

The location
The location
Sometimes the showers have a little leak
Tuz · 9/10

parola · 9/10

Lemus Cordero · 9/10

Everything was in great condition and spotless
Everything was in great condition and spotless
The shower took some time to get warm but got there eventually.
Demian · 10/10

Elvia · 9/10

Comfortable room, aircon was good, rooftop pool was lovely. Close to the bus station and several food options.
Comfortable room, aircon was good, rooftop pool was lovely. Close to the bus station and several food options.
Matthew · 10/10