Sunway Pyramid Hotel

Persiaran Lagoon

4 stars · Guest score 8.3/10

About this hotel

Prime Location Convenient Amenities Exciting Activities Book your stay at Sunway Pyramid Hotel now for a memorable experience in Sunway Lagoon theme park.

Highlights

Prime Location

Situated near Sunway Lagoon theme park, the hotel offers easy access to exciting attractions and a vibrant neighborhood vibe.

Guest Comfort

Enjoy attentive service and comfortable accommodations designed to make your stay memorable and relaxing.

Distinctive Amenities

Experience unique amenities and dining options that enhance your stay at Sunway Pyramid Hotel.

Facilities

Parking
Valet parking
Private parking
Accessible parking
Parking garage

All 73 facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
Airport shuttle
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Breakfast in the room
Barber/beauty shop
Currency exchange
Non-smoking throughout
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Minimarket on site
Concierge service
Wheelchair accessible
Water park
ATM/cash machine on site
Electric vehicle charging station
Toilet with grab rails
Kid-friendly buffet
Lower bathroom sink
Higher level toilet
Emergency cord in bathroom
Airport drop off
Airport pick up
Fruits
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access

Check-in & checkout

Check-in: 03:00 PM
Check-out: 12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

Cleanliness8.0
Generally described as clean and comfortable in multiple reviews (e.g., 'quite clean', 'comfortable, clean'), though one guest noted the room needed cleaning and another implied housekeeping issues.
Service8.8
Staff repeatedly praised for friendliness, helpfulness and good hospitality ('staff was friendly', 'very good hospitality', 'employees excellent'); one report of stressed staff at breakfast reduced the score slightly.
Location9.5
Consistently highlighted as excellent and convenient (close to Sunway Lagoon and connected to the mall) — many guests called location 'perfect' or 'superb'.
Room Quality7.5
Mixed feedback: some guests enjoyed comfortable beds and upgrades, but several mentioned small rooms, small windows and that twin rooms were tighter than expected.
Amenities8.8
Facilities met expectations for many guests (pools, connection to mall, access to resort pool/pool at sister hotel, free upgrades reported), supporting a strong amenities score.
Value for Money7.0
Mixed perceptions: some guests called it good value, while at least one explicitly said the price was too expensive, lowering the score.
Food and Beverage7.8
Breakfast received both praise ('outstanding' in some reviews) and criticism (long queues, disappointing offerings, crowded restaurant), producing a mixed rating.
Overall Experience9.0
Overall impressions are very positive for many guests ('amazing stay', 'wonderful experience', 'best one ever', 'superb'), with family-friendly and memorable visits emphasized.