Location & Neighbourhood
In the heart of Hanoi’s Old Quarter with views of Hoan Kiem Lake and easy access to Hanoi Train Station and Dong Xuan Market.
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Hanoi, VN
Hanoi E Central Luxury Hotel
18 Lo Su
4 stars · Guest score 9.6/10
About this hotel
Stunning Views of Hoan Kiem Lake Situated in the heart of Old Quarter, Hanoi E Central Luxury Hotel & Restaurant offers breathtaking views of the serene Hoan Kiem Lake. The perfect backdrop for a relaxing stay. Luxurious Amenities and Services Enjoy a range of top-notch amenities including a 24-hour front desk, flat-screen TV, and complimentary WiFi throughout the hotel. The air-conditioned rooms are elegantly furnished with modern conveniences, ensuring a comfortable and memorable experience. Convenient Location and Exceptional Service With its proximity to Hanoi Train Station and Dong Xuan Market, the hotel provides easy access to key attractions. Benefit from services such as laundry, tour assistance, and airport shuttles, making your stay hassle-free. Experience luxury and convenience at Hanoi E Central Luxury Hotel & Restaurant. Book now for an unforgettable stay by Hoan Kiem Lake.
Highlights
Service & Comfort
Staff are consistently praised for helpful, friendly, and attentive service that elevates your stay and keeps guests comfortable.
Amenities & Dining
Experience modern in-room essentials and on-site dining that complements a convenient, relaxed visit.
Facilities
- Parking
- Street parking
All 54 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Terrace
- Family rooms
- Lift / Elevator
- Laundry
- Luggage storage
- Express check-in/check-out
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Soundproof rooms
- Ironing service
- Car hire
- Dry cleaning
- Breakfast in the room
- Spa/wellness center
- Currency exchange
- Babysitting/child services
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Airport shuttle (additional charge)
- Special diet menus - on request
- Kid meals
- Lockers
- Public transport tickets
- Kid-friendly buffet
- Wine/champagne
- Airport drop off
- Airport pick up
- Fruits
- Shuttle service
- Staff adhere to local safety protocols
- Fire extinguishers
- Smoke alarms
- Shared stationery like menus, pens are removed
- Process in place to check health of guests
- Face masks for guests available
- 24-hour security
- Security alarm
- Walking tours
- Key card access
- Bike tours
- Tour/class on local culture
- Cooking class
Check-in & checkout
- Check-in
- 02:00 PM – 05:30 PM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness9.1
Multiple reviews highlight clean and comfortable rooms, but mention dated decor which affects overall perception.
- Service10.0
Staff are consistently praised for being extremely helpful, friendly, and attentive, which greatly enhances the guest experience.
- Location10.0
The hotel is centrally located with easy access to main attractions and amenities.
- Room Quality9.1
Some reviews mention small room sizes and dated furnishings, impacting the perceived quality.
- Amenities9.6
Basic amenities are available; however, certain breakfast options and limited updates mentioned in reviews may affect perception.
- Value for Money10.0
General consensus is that the hotel offers good value, especially over peak times despite some shortcomings.
- Food and Beverage9.1
Breakfast is good but somewhat limited in choices, which impacts overall satisfaction.
- Overall Experience10.0
Overall experience is positively highlighted due to exceptional service, despite some minor issues noted.