Location & Vibe
Central Hanoi setting in the Old Quarter with easy access to nearby attractions and a lively neighbourhood scene.
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Hanoi, VN
Hanoi Center Silk Charming Hotel & Travel
40 phố Mã Mây, Phố Cổ, Hàng Buồm, Hoàn Kiếm, Hà Nội, Việt Nam 40 phố Mã Mây, Phố Cổ, Hàng Buồm, Hoàn Kiếm, Hà Nội, Việt Nam
3 stars · Guest score 9.1/10
About this hotel
Central Location in Hanoi Modern Amenities Convenient Services To experience the charm of Hanoi, book your stay at Hanoi Center Silk Charming Hotel & Travel today.
Highlights
Service & Comfort
Friendly, helpful staff with a guest-focused approach; comfortable rooms and thoughtful amenities enhance your stay.
Distinctive Amenities
Fireplace features in select rooms and in-room coffee/tea, minibar, and private bathrooms with showers for a convenient retreat.
Facilities
- Parking
- Private parking
- Accessible parking
All 118 facilities
- WiFi available
- Free WiFi
- Non-smoking rooms
- Air conditioning
- 24-hour front desk
- Restaurant
- Room service
- Business center
- Heating
- Terrace
- Family rooms
- Hiking
- BBQ facilities
- Lift / Elevator
- Laundry
- Luggage storage
- Fishing
- Express check-in/check-out
- Cycling
- Airport shuttle
- Safety deposit box
- Fax/photocopying
- Tour desk
- Golf course
- Soundproof rooms
- Ironing service
- Tennis court
- Hot tub/Jacuzzi
- Car hire
- Canoeing
- Sauna
- Dry cleaning
- Breakfast in the room
- Diving
- Massage services
- Packed lunches
- Spa/wellness center
- Barber/beauty shop
- Table tennis
- Currency exchange
- Bowling
- Babysitting/child services
- Billiards
- Squash
- Non-smoking throughout
- Private check-in/check-out
- Daily housekeeping
- Designated smoking area
- Airport shuttle (additional charge)
- Shared lounge/TV area
- Shuttle service (additional charge)
- Concierge service
- Special diet menus - on request
- Grocery deliveries
- Allergy-free room
- Kid meals
- Shared kitchen
- Snack bar
- Lockers
- Electric vehicle charging station
- Vending machine - drinks
- Vending machine - snacks
- Kid-friendly buffet
- Baby safety gates
- Outdoor furniture
- Wine/champagne
- Sun umbrellas
- Airport drop off
- Airport pick up
- Coffee Shop on site
- Fruits
- Spa/wellness center services
- Beauty Services
- Pedicure
- Strollers
- Hair Salon Services
- Shuttle service
- Staff adhere to local safety protocols
- Laundry washed per local authority guidelines
- Guest rooms disinfected between stays
- Cleaning standards that are effective against Coronavirus
- Hand sanitizer in guest room and key areas
- Cashless payment available
- Fire extinguishers
- First aid kit available
- Sanitized tableware & silverware
- Invoice provided
- Guests can opt-out any cleaning services during stay
- Smoke alarms
- Shared stationery like menus, pens are removed
- Guest room sealed after cleaning
- Property cleaned by professional cleaning companies
- Key access
- Food delivered to guest room
- CCTV outside property
- CCTV in common areas
- Access to health care professionals
- Face masks for guests available
- 24-hour security
- Delivered food - securely covered
- Security alarm
- Thermometers for guests provided by property
- Walking tours
- Breakfast takeaway containers
- Key card access
- Bike tours
- Tour/class on local culture
- Live music/performance
- Broadcast Live sport events
- Temporary art galleries
- Pub crawls
- Happy hour
- Cooking class
- Aerobics
- Archery
Check-in & checkout
- Check-in
- 01:00 PM – 12:00 AM
- Check-out
- 12:00 PM
Rooms & rates
Choose dates from search to see available rooms.
Guest sentiment
- Cleanliness8.1
Several reviews mentioned cleanliness issues such as lack of soap and overall unclean conditions.
- Service10.0
Staff were frequently described as friendly and helpful, providing a positive experience.
- Location9.5
The hotel is well-located in the old quarter, which was appreciated by guests.
- Room Quality8.6
Guests mentioned comfortable beds and spacious rooms, but also noted some maintenance issues.
- Amenities8.5
Amenities were seen as decent, although various issues were reported regarding hot water and air conditioning.
- Value for Money9.6
Many guests found the stay to be reasonable given the location and service.
- Food and Beverage9.0
No specific mentions about food quality; assumes standard quality for this hotel tier.
- Overall Experience9.6
Many guests enjoyed their experience overall despite some issues.
Guest reviews
Marco is the best for the hotel
Marco is the best for the hotel
Staff were friendly, and location was perfect
Staff were friendly, and location was perfect
The location was the main deal! Very close to all the major locations in the Old Quarter.
The location was the main deal! Very close to all the major locations in the Old Quarter.
Leo كان متعاون وجيد في الاستقبال وشرح لنا تفاصيل جيدة
Leo كان متعاون وجيد في الاستقبال وشرح لنا تفاصيل جيدة
حجم الغرفه كان صغير
vị trí đẹp, gần nhà thờ lớn
vị trí đẹp, gần nhà thờ lớn
đường hẹp và 1 chiều
Excellent value for money, very conveniently located, staff are friendly and helpful. Beds are comfortable and there is good storage.
Excellent value for money, very conveniently located, staff are friendly and helpful. Beds are comfortable and there is good storage.
Some of the rooms don't have a window, and on the weekends the nearby clubs can get a bit loud (although not nearly as bad as some other reviews have suggested)