Hanoi, VN

Beryl Signature Hotel & Travel

24 Quan Su, Hoan Kiem

4 stars · Guest score 9.6/10

About this hotel

Luxurious Accommodation Experience comfort and style at Beryl Signature Hotel & Travel in Hanoi. The rooms are elegantly designed with modern amenities including air conditioning, flat-screen TVs, and private bathrooms. Some rooms even offer stunning city views from a private balcony. Convenient Services Enjoy a hassle-free stay with our 24-hour concierge services, business center, and currency exchange. Stay connected with free WiFi throughout the property and indulge in delicious meals at our on-site restaurant. The hotel also offers bike and car rental services for exploring the vibrant city. Prime Location Located near iconic landmarks like St. Joseph Cathedral and Hoan Kiem Lake, our hotel is the perfect base for exploring Hanoi. Start your day with a delightful breakfast and then venture out to discover the charm of the city. Book your stay at Beryl Signature Hotel & Travel now for an unforgettable experience.

Highlights

Prime Location

Situated near St. Joseph Cathedral and Hoan Kiem Lake, the hotel offers easy access to Hanoi's iconic landmarks and vibrant city life.

Exceptional Service

Enjoy 24-hour concierge, free WiFi, and on-site dining, ensuring a seamless and comfortable stay in the heart of Hanoi.

Unique Amenities

Relax in elegantly designed rooms with modern amenities, and savor delicious meals at the hotel’s on-site restaurant.

Facilities

  • Parking
  • Valet parking
  • Accessible parking
  • Street parking
All 69 facilities
  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant
  • Business center
  • Heating
  • Family rooms
  • Lift / Elevator
  • Laundry
  • Luggage storage
  • Express check-in/check-out
  • Cycling
  • Airport shuttle
  • Safety deposit box
  • Fax/photocopying
  • Tour desk
  • Soundproof rooms
  • Ironing service
  • Meeting/banquet facilities
  • Car hire
  • Dry cleaning
  • Packed lunches
  • Currency exchange
  • Non-smoking throughout
  • Private check-in/check-out
  • Daily housekeeping
  • Designated smoking area
  • Airport shuttle (additional charge)
  • Shared lounge/TV area
  • Shuttle service (additional charge)
  • Concierge service
  • Special diet menus - on request
  • Snack bar
  • Lockers
  • Public transport tickets
  • Wine/champagne
  • Airport drop off
  • Airport pick up
  • Fruits
  • Shuttle service
  • Staff adhere to local safety protocols
  • Laundry washed per local authority guidelines
  • Cleaning standards that are effective against Coronavirus
  • First aid kit available
  • Sanitized tableware & silverware
  • Guests can opt-out any cleaning services during stay
  • Smoke alarms
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Key access
  • Food delivered to guest room
  • Face masks for guests available
  • 24-hour security
  • Delivered food - securely covered
  • Security alarm
  • Walking tours
  • Breakfast takeaway containers
  • Key card access
  • Bike tours
  • Tour/class on local culture
  • Themed dinner nights
  • Cooking class

Check-in & checkout

Check-in
02:00 PM
Check-out
12:00 PM

Rooms & rates

Choose dates from search to see available rooms.

Guest sentiment

  • Cleanliness9.2

    Some reviews noted issues with breakfast cleanliness and variability.

  • Service10.0

    Many reviews praised the proactive and friendly staff.

  • Location10.0

    Multiple reviews highlighted its excellent location in the Old Quarter.

  • Room Quality9.7

    Rooms were generally described as clean and as expected.

  • Amenities9.2

    Breakfast options were criticized, affecting the perceived amenities.

  • Value for Money10.0

    Guests felt they received good value based on positive reviews.

  • Food and Beverage8.7

    Several guests mentioned limited breakfast variety.

  • Overall Experience10.0

    Overall, guests enjoyed their stay and recommended the hotel for future visits.

Guest reviews

The service was good enough, and the facilities were as expected. Check-in was easy, and the staff were available when I had questions. The room gave me enough space to relax after spending most of the day outside. There wasn’t anything particularly special, but everything worked as it should. I didn’t run into any major problems during my stay. For a short trip, it was a practical place to stay.

The service was good enough, and the facilities were as expected. Check-in was easy, and the staff were available when I had questions. The room gave me enough space to relax after spending most of the day outside. There wasn’t anything particularly special, but everything worked as it should. I didn’t run into any major problems during my stay. For a short trip, it was a practical place to stay.

Katie · 10/10

From the clean and comfortable rooms to the thoughtful service provided by the staff, everything was perfect. I would especially like to send my sincere thanks to Le, one of the hotel’s receptionists, for his enthusiasm, kindness, and dedicated support throughout my stay. His helpfulness made my experience even more enjoyable.

From the clean and comfortable rooms to the thoughtful service provided by the staff, everything was perfect. I would especially like to send my sincere thanks to Le, one of the hotel’s receptionists, for his enthusiasm, kindness, and dedicated support throughout my stay. His helpfulness made my experience even more enjoyable.

Mitchell · 10/10

The hotel was comfortable and the room was suitable for us, so we had enough space to relax after a day out. The staff were also very helpful throughout our stay. Whenever we had a question or needed something, they were happy to assist and always treated us politely. Everything went smoothly, and we felt comfortable staying here with our family. Overall, it was a pleasant.

The hotel was comfortable and the room was suitable for us, so we had enough space to relax after a day out. The staff were also very helpful throughout our stay. Whenever we had a question or needed something, they were happy to assist and always treated us politely. Everything went smoothly, and we felt comfortable staying here with our family. Overall, it was a pleasant.

Erin · 10/10

The room was clean, tidy and had everything I needed for my stay. The reception staff were welcoming, and the housekeeping team were also friendly whenever I saw them. I had a little trouble with the check-in process, but the staff helped me sort it out without any problem. They also assisted with booking a restaurant, which was useful. Nothing complicated during my stay, and overall I was happy with how things were handled.

The room was clean, tidy and had everything I needed for my stay. The reception staff were welcoming, and the housekeeping team were also friendly whenever I saw them. I had a little trouble with the check-in process, but the staff helped me sort it out without any problem. They also assisted with booking a restaurant, which was useful. Nothing complicated during my stay, and overall I was happy with how things were handled.

Rose · 10/10

The hotel had a nice atmosphere, with modern interiors and plenty of greenery around the property. Our stay was comfortable and the room was well looked after. We also enjoyed the breakfast, as there were quite a few different dishes available. The staff were friendly, polite and easy to approach when we had questions. We didn't have any major problems and found the service straightforward throughout our stay.

The hotel had a nice atmosphere, with modern interiors and plenty of greenery around the property. Our stay was comfortable and the room was well looked after. We also enjoyed the breakfast, as there were quite a few different dishes available. The staff were friendly, polite and easy to approach when we had questions. We didn't have any major problems and found the service straightforward throughout our stay.

George · 10/10

This small hotel was a pleasant surprise! After researching accommodation in Hanoi extensively, I was apprehensive because the reviews I found didn't seem genuine, and the photos looked unreliable. However, at this hotel, everything was exactly as expected. I can only speak to the family room we stayed in, which accommodated four people. We stayed for six nights! It was spacious and comfortable, featuring a small balcony, air conditioning, and a bathroom with a bathtub. Toiletries, a hairdryer, slippers, and bottled water were provided daily. The room also included an electric kettle and tea and coffee-making facilities. Breakfast was simple but perfectly adequate. There could have been more variety for longer stays—it did get a bit repetitive. But the best part of this place was the reception staff! They were always available and professional, helping us with everything we needed—from laundry service to lending us umbrellas for the whole family. During our stay, we had a Halong Bay cruise planned that was first rescheduled and then cancelled due to bad weather. The hotel staff were impeccable in handling all the necessary adjustments to our itinerary! They were our saving grace, keeping our spirits up despite the frustrations of a completely disrupted trip. The location is also fantastic; everything is within walking distance.

This small hotel was a pleasant surprise! After researching accommodation in Hanoi extensively, I was apprehensive because the reviews I found didn't seem genuine, and the photos looked unreliable. However, at this hotel, everything was exactly as expected. I can only speak to the family room we stayed in, which accommodated four people. We stayed for six nights! It was spacious and comfortable, featuring a small balcony, air conditioning, and a bathroom with a bathtub. Toiletries, a hairdryer, slippers, and bottled water were provided daily. The room also included an electric kettle and tea and coffee-making facilities. Breakfast was simple but perfectly adequate. There could have been more variety for longer stays—it did get a bit repetitive. But the best part of this place was the reception staff! They were always available and professional, helping us with everything we needed—from laundry service to lending us umbrellas for the whole family. During our stay, we had a Halong Bay cruise planned that was first rescheduled and then cancelled due to bad weather. The hotel staff were impeccable in handling all the necessary adjustments to our itinerary! They were our saving grace, keeping our spirits up despite the frustrations of a completely disrupted trip. The location is also fantastic; everything is within walking distance.

The breakfast could be improved.

Raquel · 10/10

My sincere thanks to the hotel for helping my wife and me have such an amazing experience during our trip to Hanoi. I would especially like to thank Catherine, and Lily for their wholehearted support and kindness, which helped us enjoy a romantic and relaxing time together after a long period of hard work. We truly appreciate everything you have done for us. I hope to have the opportunity to stay here many more times in the future!

My sincere thanks to the hotel for helping my wife and me have such an amazing experience during our trip to Hanoi. I would especially like to thank Catherine, and Lily for their wholehearted support and kindness, which helped us enjoy a romantic and relaxing time together after a long period of hard work. We truly appreciate everything you have done for us. I hope to have the opportunity to stay here many more times in the future!

Brooke · 10/10

This was my first time visiting Hanoi, and I was recommended to stay at this hotel. The rooms here are very clean, beautiful, and well-maintained. The staff are also extremely enthusiastic and helpful. What impressed me the most were Catherine and Lily, who welcomed me with great care and provided excellent support throughout my stay.

This was my first time visiting Hanoi, and I was recommended to stay at this hotel. The rooms here are very clean, beautiful, and well-maintained. The staff are also extremely enthusiastic and helpful. What impressed me the most were Catherine and Lily, who welcomed me with great care and provided excellent support throughout my stay.

Keira · 10/10